4/10 - Kém
Beth
10/05/2025
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed the nights of 6&7 May 2025.The owner should have advised us in advance of the student parade and the construction because we could not find the parking garage that was close to the apartment. When we called the manager from our car after making the first circle around the apartment, the owner sent us a link, but it had no directions. The link did not name the garage so that we could put it into our GPS. Consequently, we found a parking garage that was quite a distance and ended up costing us over €100 for having spent two nights at the apartment. What’s more, we had to drag our luggage uphill over cobblestones for a quarter of a mile in order to reach the apartment. There were no instruction manuals in the apartment for how to use the washing machine or the stove top. We had to call the owner. It was rather stressful since we were trying to cook dinner. The kitchen cabinet doors were coming off the hinges, and there was not even a bowl to make a salad in. The second morning we woke up to no hot water for a shower. No response from owner when we texted. For the very high price we paid for two nights, we would have really appreciated a partial refund for this less than satisfactory experience. Again, no response from owner.
Beth
Lưu trú 2 đêm vào Tháng 5, 2025
