"Fire alarm went off and we had to evacuate at 1am, but the staff were very efficient and it was handled smoothly."

"Only hotel that I stay at in London. Close to everything. So easy to get to by the Tube. Clean. Comfortable. Amazing staff. All around the best hotel in London."

"The hotel was great. However. I would not recommend staying here if you are traveling with children. You can only use the pool when you have an appointment, which was disappointing. The highlight of London wasn’t the pool, but we had to schedule our days around the pool time we scheduled. I also ..."

"The hotel is in a good location. It’s a nice hotel but wouldn’t say it’s a luxury hotel. Basic 5 star. Fine for the price we paid"

"Room wasn’t like what the pictures displayed. We were greeted but weren’t checked into our room right away as more guest approached even tho w were their first. Staff didn’t feel very welcoming and we got out in a closet of a room."

"Would highly recommended"