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"Rooms were clean but didn’t have coffee machine, the staff told us we have to upgrade the room to get coffee machine!! The parking was a very narrow , uphill with a seriously unmanageable curve. Our car got scraped! I will never go back with a car at this hotel ! "

"Excellent "

"Easy parking. Very good location. Lovely clean apartment"

"Excelente servicio, el personal extremadamente amable. Gracias por todo."

"We stayed at the hotel 2 nights. Nice, clean room, bathroom, soft towels. Located in the center of the city. Nice breakfast was included in the price. We definitely recommend this hotel."

"Habitación muy amplia. Zona tranquila y fácil para aparcar. Fácil de llegar al centro."

"The hotel is very centric! The location is very convenient and the facilities are good in general. It was clean. Staff is very friendly and helpful! On the other side the rooms are small, don’t have a closet, not even a space where to open your luggage and keep it, you have to use your bed every time and close it and open it again every time you need something. Is crazy but the rest is good and we only stayed for one night but you need to know this if you plan to spend more time."

"We were only in this nh for a night and this was our third or fourth nh hotel ( after nh Toulouse airport, nh Bilbao and nh cuidad Santander ( we eventually finished our road trip in nh collection Zaragoza )) . The room was clean and the staff were accommodating. There is a nearby “Mercado” supermarket just beside the hotel . The parking was convenient. The best thing about this hotel was the cute lobby with its collection of books ( in English ) . The breakfast buffet was your typical nh buffet...

"Habitación perfecta , personal muy amable , limpieza, comodidad y buena ubicación."

"We enjoyed our stay at Sercotel Portales. It is in a great location, within a few minutes’ walk to many restaurants, bars and shops. The room was clean, with comfortable bedding, but there was a distinct smell of smoke, particularly in the bathroom, which led us to believe that this may either have been a smoking room (even if we requested non-smoking) or that previous guests ignored the non-smoking directive. Because we could open the window, we were able to “air” out the place, and enjoy it....

"Lo mejor del camping es la cercanía con el centro y la amabilidad de todos sus empleados! Lo peor que los baños son muy viejos… Quizás también tenemos un poco de culpa por coger una habitación con baño compartido (algo que no leí con las prisas). Esta más indicado para viajes de jóvenes en grupo! La próxima vez, reservaremos con más antelación un bungalow"

"El hotel está muy bien ubicado, personal amable, pero el desayuno caro para su calidad y variedad, fuimos dos veces y servían la misma tortilla del día anterior,no se podía comer, más si tienes en cuenta que una pareja desayuna en cualquier lugar por menos de 24€y mucho mejor"

"Maravilloso "

"I did not have breakfast"

"Good "

"OK hotel, very well located, staff helpful and welcoming. To be aware of the location it is great in terms that is right in the walking area of the city, but terrible noisy because of bars and clubs every night up to 5am."