Near Plaza del Charco, H10 Tenerife Playa provides a poolside bar, a rooftop terrace and a garden. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy, a massage or a body scrub. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
Located in Puerto de la Cruz, H10 Tenerife Playa is in the city centre and near the beach. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rambla de Castro Protected Area and Montana de los Frailes Park. Jardin Aquatico and La Vola are also worth visiting. Waterskiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. Visit our Puerto de la Cruz travel guide
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
What's nearby
Plaza del Charco
12 min walk - 1.0 km
Martianez Shopping Centre
5 min walk - 0.5 km
La Paz Lookout
8 min walk - 0.8 km
Puerto de la Cruz Town Hall
10 min walk - 0.9 km
Taoro Park
14 min walk - 1.2 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North)
28 min drive
Restaurants
Bar Cafeteria Bangosol
4 min walk
McDonald's
5 min walk
Burger King
6 min walk
Bar El Camino
7 min walk
La Compostelana
3 min walk
About this property
H10 Tenerife Playa
Upscale hotel near Plaza del Charco
A poolside bar, a rooftop terrace and a garden are just a few of the amenities provided at H10 Tenerife Playa. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy, a massage or a body scrub. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi.
Additional perks include:
2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
Buffet breakfast (surcharge), a billiards/pool table and a front desk safe
A banquet hall, a porter/bellboy and tour/ticket information
1 meeting room, ATM/banking services and a nature reserve
Room features
All 324 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
Recycling and LED light bulbs
Bathrooms with shower/bath combinations and hairdryers
Flat-screen TVs with satellite channels
Balconies, daily housekeeping and desks
All-inclusive details
All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Street parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 5.50 for children
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
Bar Tinerfe
Restaurante El Drago
Restaurante El Lagar
Things to do
2 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Gym
Sauna
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
1,496 square feet of conference space
Business centre
Computer station
Meeting room
Outdoors
Garden
In a nature reserve
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden
Spa
Aromatherapy
Body scrubs
Facials
Manicures/pedicures
Massage
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 5.5 for children
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Property Registration Number H-38-4-0000010
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Property is also known as
H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz
Frequently asked questions
Does H10 Tenerife Playa have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.
How much does it cost to stay at H10 Tenerife Playa?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at H10 Tenerife Playa on 23 Mar 2026 start from 3.788.833 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is H10 Tenerife Playa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at H10 Tenerife Playa?
This property doesn't offer parking.
What time is check-in at H10 Tenerife Playa?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at H10 Tenerife Playa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at H10 Tenerife Playa?
Some rate plans available at this hotel are all-inclusive.
Where is H10 Tenerife Playa located?
Located in the heart of Puerto de la Cruz, this beach hotel is within a 15-minute walk of Playa Martianez and Plaza del Charco. Lago Martianez Swimming Pools and Casino Puerto de la Cruz are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
H10 Tenerife Playa Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
Nice hotel, really helpful reception staff. Bar staff a little under staffed.
Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
James
Stayed 7 nights in Nov 2024
8/10 Good
Caroline
29 Jan 2025
Liked: Cleanliness, staff & service
Great staff - not entirely 4 star
The majority of staff were really helpful and kind and added to my solo visit.
Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food.
The location was excellent along the seafront. These was music/entertainment most evenings in the bar area.
The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
Caroline
Stayed 14 nights in Jan 2025
8/10 Good
Asha
9 Feb 2026
Liked: Cleanliness
Nice resort, nice staff, breakfast was extremely limited to only bread mostly. Would’ve liked fruit and meat. The location is convenient for walking… but parking is a nightmare. There is no parking around. I had to park 20 min walk away
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly.
The online photos are deceiving.
Would not recommend staying here.