Khách sạn Puerto Lajas

"Whilst you could say the room was clean, it was in poor state of repair with flaking paint and shabby. The bathroom was in a very poor state with a large area of black mold above the window and around the bath. The bath edges were rusty as was around the bath drain. The sink unit was extremely shabby with swollen surfaces where water had soaked the MDF timber. The bathroom smelt badly and, on the whole, was unacceptable. On a positive note, Domingo, on reception, was extremely pleasant and...

"Everything lovely. Shared toilet and shower which were clean and tidy. "

"We stayed for 4 days and generally enjoyed it. The location is great, easy to get to and travel from, and the staff are very responsive. There’s a lot to do activities-wise during the day, but all activities finish about 1am latest, although that may change in summer. The food was fine- not incredible but more than fine for just four days, there was enough variety. Overall, a very enjoyable experience "

"A beautiful hotel and so convenient for the airport."

"It was a nice stay. The beds were comfortable, however there are bugs everywhere in the room. The food was surprisingly ok, although at times hard and cold. We weren’t given the warmest welcome and then were placed and the other end of the hotel; furthest possible point. It was quite evident as to why. Would I return? No.Many Thanks for your services "

"The hostel is comfortable and clean and the staff are lovely."

"Very good "

"What a great hotel - charming, comfortable and lovely decor; friendly professional staff; great location as removed from town so very peaceful but can get to town easily; great pool area with plentiful sun beds - no waiting for sun beds; adults only so very quiet; affordable prices for a five star. Free upgrade. Definitely coming back! Highly recommend "

"Room was clean but dated and tired But fine for 2 day trip. Staff were friendly and helpful especially the italian man behind reception"

"Mattresses were worn right down (compacted down to the springs). Futon used as a sofa was SO uncomfortable. Like sitting on marble. Inadequate kitchen items. Please try giving guests a heads-up as to when housekeeping staff will come in!! Desk staff, bar staff, maintenance staff were fabulous!!"

"Slechte kamers die dringend gerenoveerd moeten worden, barsten in de muur, kierende, rottende deuren, geen afzuiging op badkamer, felle ledverlichting; looppaden en tuinen idem; overal ongezellig fel wit led verlichting; personeel erg vriendelijk en behulpzaam; ontbijt en buffetten zeer uitgebreid en smaakvol; animatie was prima."

"Le personnel est au top, disponible, prévenant, aimable. Les repas sont bien. L'hôtel à 50 ans mais demeure très agréable, il est très bien entretenu, sa déco pleine de charme. Quand au cadre, c'est mavnifique. Nous espérons qu'il survive à l'écologie. "

"Das Zimmer entsprach leider nicht den grundlegenden Hygiene- und Sicherheitsstandards. Während unseres gesamten Aufenthalts gab es Probleme mit Insekten im Schlafzimmer und im Badezimmer. Auch nach einer angekündigten „Double Cleaning“-Reinigung blieb ein totes Insekt sichtbar an der Decke, was den Eindruck erweckte, dass die Reinigung nicht gründlich durchgeführt wurde. Zusätzlich kam es zu einem Wasseraustritt im Schlafzimmer, wodurch der Fliesenboden nass und rutschig war. Dies stellte...

"Spacious room that was cleaned daily. Staff were lovely and food was a good standard for an all inclusive hotel (We did half board). Our little one enjoyed the Kids club & the disco every evening and the hotel entertainment was great. Would definitely stay here again. "

"Did not have brekfast"

"Wir haben uns in der Finca Luz vom ersten Moment an unglaublich wohlgefühlt. Die Zimmer sind wunderschön eingerichtet, sehr stilvoll, hochwertig und mit viel Liebe zum Detail – man merkt sofort, dass hier Wert auf Atmosphäre gelegt wird. Ein ganz besonderes Dankeschön geht an Marzia und Francesca: beide sind außergewöhnlich herzlich, liebevoll und aufmerksam. Man fühlt sich nicht wie ein Gast, sondern wirklich willkommen. Das Frühstück war ein Highlight: sehr lecker, abwechslungsreich, frisch...

"Décevant, les lits sont en réalité des lits de camps…"