Search Caravan Parks in Puerto Morelos

"Property is maintained cleaned at all times. The staff is friendly and helpful. Having the Privilege upgrade was the best thing we could’ve done as we have great perks. Specially getting a lounge pool chair easily and fast. Only thing we did not enjoy was the breakfast at the Privilege lounge. Our butler Elizabeth was amazing !"

"Yes"

"My family and I spent spring break at Sensira the last week of March. It was our first time to Cancun and our first time staying at an all inclusive resort. The facilities were very nice. The room was comfortable and clean. Housekeeping came several days over the 7 days we were there. The pools (3) were nice. They allowed pool floats. The beach was inundated with seaweed (sargassum). It smelled pretty bad and irritated my allergies (which I have never experienced with seaweed). The seaweed was so thick that it rendered the beach unusable. There were people trying to clear the seaweed from the beach, but it was an unachievable task. There were a lot of activities for kids: swimming, movies, trampolines, a video game area, nightly shows. We also had plenty of access to drinks all day, both alcoholic and non-alcoholic. The food was good, with some days better than others. We ate all but one meal in the Pergola (buffet) because we were never able to get a reservation in the one restaurant everyone suggested. Lunch was insane! The outdoor restaurant had no organization to it. Food took more than an hour and sometimes people would walk off with your order. All of the waitstaff and service staff in the resort were very nice and very helpful. Bring pesos to tip. The front desk staff and concierge staff were not very nice. They were not rude, but not very hospitable either. The resort is isolated. There is no where to go off the property. "

"This resort is wonderful. The staff were exceptional and went above and beyond during our stay. "

"Most Staff can definitely use some customer service training. they were not accommodating. Food is average at best, also no beach access and no cellphone signal, they charge for Wifi !!!!!!! "

"The "

"Lots of poolside seating. multiple pools means that people are spread out and avoid crowding. endless drinks are great but would be great to have poolside snacks. "

"The facilities are in excellent condition and they are immaculate. The food was very good and the beach and pool service was great. I would visit this resort again and would recommend. "

"Ideal hotel for families. The best and most outstanding feature is the food, with a large number of restaurants and a high standard. The evening entertainment is also excellent. Most guests are from the USA and Canada (which made it difficult for our son, who only speaks Spanish, to play with other children). Areas for improvement: cleaning the sargassum seaweed on the beach and having a pool with warm water."