Khách sạn Puerto Morelos

"Everyone was really nice and the staff learned your name the day. They were always welcoming and called you by your name. The rooms were really clean and the housekeeping service was always on top of it. My steamer didn’t work and within 15 mins they brought me an iron."

"Très bien merci pour votre gentillesse"

"I can’t say how much we enjoyed this resort! 10 out of 10 would recommend. Met some amazing people and the staff was off the charts. Enrique our butler made everything fun easy and special. Eugenio and Ernesto at the pool bars were so attentive. Roger at breakfast. We got to do a ceviche class with executive chef Octavio and had the best time. Rooms amazing! Beds changed twice per day. Small place. Chill vibe but so much fun and relaxation. For sure want to make a trip back there. And the spa...

"The lazy river though I wish it moved a little faster so it would require no effort."

"El personal es muy amable , nos ofrecieron un fin de semana muy especial, Jesus en el bar cerca de nuestra habitación, fue muy atento ya que estaba al pendiente de nuestras solicitudes , además las bebidas tenían un toque diferente , el servicio de Viridiana en el restaurante español sobrepasa la excelencia ya que aunque su interacción es pequeña, se sintió genuina, la habitación estaba espectacular y amplia, seguro regresaríamos."

"Great beachfront hotel, walking distance to many amenities. Real negative was the wifi though. Basically didn’t have any."

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Todo muy bien . Instalaciones ,limpieza atención, me súper encantó pasear a la orilla del mar ,mis niños felices en la piscina y yo relajado en las hamacas."

"Las toallas estaban muy manchadas se veían antiguenicas me pegaron un hongo en mis piernas "

"We booked this property and my husband had stayed previously and had a few issues with his stay. They refused to allow us to stay and did not provide a refund. I feel like I was stole from. Being that they didnt allow him in the property they shoukd be returning our funds its not acceptable!"

"Rooms and staff were wonderful!"

"Nice boutique hotel with convenient location and friendly staff. Would stay again 😁"

"The property is truly beautiful, and the staff members are exceptionally friendly. However, the all-inclusive experience felt somewhat restricted due to the operating hours of the bars and restaurants. While there isn't any organized entertainment, you can certainly enjoy a great deal of peace and tranquility."

"Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

"Nice restaurant and food staff was nice hotel just people who sell you excursions in the hotel too treating if you go to the cenote they try to over sale you and the want to charge more for the attraction"

"Overall I rate this resort 7.5/10 The sargassum is VERY very bad, the first night we arrived I (not exaggerating) nearly vomited, it is insanely bad smell, every time we left the room we got hit in the face by the smell, defo avoid if you are sensitive to smells. We did get used to the smell though We arrived May 30th and the place was about 25/30% full which was great for us as we like peace We were very disappointed as the buffet was only open for breakfast the time we spent there which is...

"Great overall experience,will def come again and stay ."

"Room was absolutely beautiful with picturesque views. Room was exactly as shown during booking. Property is very clean and quiet. Gali, Ramses and Adriana were always present to make sure my stay was comfortable. They were great to talk with and excellent resource to good food spots. I will definitely come back here."

"The staff was great"