Search Spa Hotels in Puerto Morelos

"Everything was great. Everyone at this resort was so nice. not one bad experience. Everything was so nice. Food was good, not great, but the activities and entertainment made up for that. My wife and I had a great time."

"Well maintained property. Abundant pool space so you never feel crowded. Family friendly. I was there for my birthday week however, I was sick. The staff went above and beyond to do everything they could to ensure I had a relaxing "recovery vacation"."

"I enjoyed my stay. Only complaint not shots by the pool but it still was a nice resort"

"If you see a negative reviews here , thats just people trying to nit pick and find stuff to complain about. Resort was amazing. Staff was so friendly. It was super clean. Drinks were not dilluted like most of the other all inclusive resorts. Food was not amazing but was above average. You will find so many activities every single day. Like pool volleyball , pool basketball, aqua exercices. Live music evety night in the lobby, libe events every night around 9pm (fire shows, dance, karaoke, etc. Book this resort and have a blast."

"The food is unpalatable, so please pack protein bars. The rooms are clean, but the pools are not. There is no chlorine smell and there is a ton of debris floating. Be careful—some bars switch out the premium liquor for preferred members for cheap stuff. The beach preferred club bar did that to us during our stay."

"Pool, daily activities, and night shows were enjoyable. Wish I didn’t need to purchase a floaty for the pool, thought it would be included. Overall enjoyable "

"Most of the hotel staff dont speak english at all so it was frustrating as hell the buffet area had a terrible smell and the food was not good very average for a 5 star. I will never ever return to a Royalton dont care where it is they all about upselling. We paid to updrade our room to Ocean view but the beach was not the greatest and the water had a very strong smell. overall, I will give this property a three star there's no way for five star. I'm just really disappointed at how the staff they were very rude. They tried to keep me hostage by letting me know that I cannot have anyone picking me up from the hotel and my options were to take their cab which cost US$60 one way to get to the Hotel zone being the fact that they are in nowhere like I mean in the woods and it takes a long time driving from the resort just out to the main roads why would anyone have a problem with somebody coming in to pick up a guest who gives Sole permission to whoever is picking them up? I do understand the safety is a concern, but if the guest is willing to sign themselves out, why are you trying to hold them as a hostage and I'm really disappointed I will never ever ever return to another Royalton and I definitely gonna take this even further because the food the water around the property the entertainment around the property. There's just nothing five star. I'm sorry nothing. suggestion for those who really want to go to this property ensure they have a rental car because its costly by cabs. "

"Beautiful resort, clean and well kept amenities, friendly staff, decent food. "