Search All-Inclusive Hotels in Puerto Morelos

"Honestly best spot I’ve been too that feels like you get your money’s worth."

"Pools are great and several options. Food was good , yet at least 2 restaurants were closed at lunch time leaving us only one option. Kid friendly, staff friendly. No beach in my opinion . "

"We had an ocean front swim up. Best decision ever. Xhale club checkin/lounge was nice, top shelf liquors. America helped my group out with a lot. Excellent resort! "

"Many thanks to Royalton Riviera Cancun for the wonderful hospitality and unforgettable experience. Every detail was beyond our expectations, and the memories will stay with us forever. A special thank you to our Expedia guide, Victor/Yeal Cobà, for the outstanding service and support throughout our stay. Victor helped us a lot by arranging different restaurant reservations each day exactly as per our requests, which made our vacation even more special. Our stay at Royalton Riviera was absolutely beautiful. We truly enjoyed every moment and experienced some of the friendliest and most welcoming staff we have ever met. The food was delicious, the chefs were incredibly kind, and all the restaurants were very clean and well maintained. The entire resort is designed wonderfully, with amazing night activities and entertainment every single day. The water activities were also fabulous and added so much fun to our trip. Overall, it was a perfect vacation experience, and we would highly recommend Royalton Riviera Cancun to anyone visiting Cancun. Just need to improve Check-in and Check-out process. Thank you once again for making our trip so memorable!"

"Pool was great. Staff was super friendly. Food was amazing. Drinks were very good. Would definitely book another vacation here. "

"Staff was amazing like ABSOLUTELY amazing , food was amazing in every restaurant, so many activities to do. The only thing me and my gf didn’t like so much was the fact that we had to ask them multiple times to clean our room and give us extra towels, slippers, water, or change the bed sheets. Otherwise, everything was so perfect especially the restaurants and the buffet ( it had a lot of variety of foods and very clean)"

"No, JUST NO! We went the Preferred Club route…Room smelled like MOLD, A/C wouldn’t cool to our comfort level, no jacuzzi on patio instead it’s a bathtub with jets big enough for two very small people. Was told they had Crown Royal when in fact they don’t, food was meh, Fire show was VERY DEMONIC & many got up to leave because it was so obvious. Restaurants aren’t open every night. They completely botched our friend’s wedding. We were bribed with a $600 massage package to go “tour their newest resort 10mins away for free breakfast & a 90min presentation”. Resort was 30ish mins away, breakfast was great but they kept us there 4hrs! Trying to sell us vacations for $500k for 50yrs. Even after I said no we aten’t interested they sent 3more people over to reduce the price to get us to buy it. Finally my husband had to stand up & be a lil more aggressive to demand they take us back to our hotel. We left an hour later. Half the tv’s in the gaming pod area for teens didn’t work. Pd $23 or 3 small RedBulls in shop. Everything was TRIPLE the price at the resort if you wanted to buy anything. Our 1st & LAST All-Inclusive. Definitely not worth the money. It was boring & nothing to do on resort that was remotely fun. They list activities but we never saw them anywhere. If we weren’t there for a friends wedding we would have left & found an Air B&B. Oh the excursions offered thru the hotel WAY OVERPRICED. I can honestly say it was the worst experience! Wasted $5k"

"If you’re looking for a quiet, mature and small resort to relax and unwind, this is your place. It’s a small intimate resort that has great food and service. The staff was accommodating and the overall ascetics were beautiful. Only downside, there was no entertainment. Other than that, this place was a great place to stay "

"It was a nice appearance when I arrived. The room was great but the beds were very hard. I had brought my daughter to the kid water park on site which was a great idea but wasn’t well maintained at all. The steps were rusted and the rubber was coming off of the play structure exposing the kids to metal and the pool surface tiles were falling off. I got food poisoning from the seafood restaurant and had to miss my massage appointment. The next day I wanted a salad so I went to the buffet and there I had found a moldy cucumber in my salad so I threw the whole thing away and didn’t eat on the property for the rest of my stay. Upon check in they had offered me a golden ticket (200$) credit that I never received. They also asked if I would like aroma therapy and I agreed and selected lavender but did not receive that for any of the days I was there and I later realized it was definitely needed due to excessive sargassum. When I was checking out they tried to charge me 200$ for the massage I didn’t receive and I missed my flight due to them arguing that I needed to pay just to turn around and retract the statement as more guests came in. Also I had called ahead of time because it was me and my partners 5year anniversary and I requested they do something special nothing major a card would have been nice. They agreed on the phone and I brought it up again at check in and never got anything special I felt played if that wasn’t possible I feel that could have been stated. Go elsewhere!"