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"Friendly staff, nice big property with a lot of pools, even rooftop adults only ones. A lot of bars and great drinks. You never go hungry. Food was great and a lot of variety. Our room was really nice and got cleaned everyday. Property grounds are kept clean and plants trimmed. Golf carts are available for transportation. Pool bathrooms are kept real clean and stocked up with toiletries. "

"This is a beautiful and timeless property. Everything is so clean and lovely. We had a great time and will happily come again!!"

"Amazing resort! Plenty of dining options. The staff were all more than friendly. Angel with the activities team was great! So fun and friendly. Charley Boy, the bartender on the beach was so attentive and always knew just what to bring us. There were so many others that made our experience awesome. There was always something to do during the day and entertainment at night. No reason for anyone to be bored here. We can’t wait to start planning our next trip here. "

"Trip was relaxing! Having a private pool was great. Food at the restaurants tasted good. The water pressure in the shower felt amazing. All the staff were friendly and helpful, especially our concierge, Melissa.The complimentary airport transfers were convenient. Only negative was there were two short episodes of blackouts. This place is best for relaxation but not if you want a lot of things to do."

"Power goes down so the AC. No back up power supply for the AC. That was the only thing. "

"Great experience "

"Top notch resort in the middle of no where without a beach. Some seaweed smells. GREAT and many pools "

"We booked with Hotel Marina El Cid but when we arrived to the property we learned that the resort actually consists of three sections that are listed as separate hotels on Expedia: Marina El Cid, Ventus, and Ventus Ha' (listed from oldest to the newsest). Each hotel has a unique architecture & very distinct from others but all guests can use any facilities across all three hotels! Ventus Ha' opened Dec'24 and this is where we were given our room. It is furthest from the ocean deeper in the jungle. It is a short walk to the beach or you can call for a golf cart ride any time of the day. We were happy to be away this time around because of the algae bloom/awful smell from the ocean. Our room at Ventus Ha' was spacious, hammock on the balcony, spacious bathroom. The bed was firm so were the pillows (not a big fan of those). Room was cleaned well once a day and all towels were changed regardless the fact that we hung them and didn't mind to keep them for a few days. Each hotel has its own restaurant set but everybody could go to any of them. Reservations are necessary and concierge will make the reservations for two days ahead. We realized that Ventus Ha' had the best two restaurants (Japanese and Aakat) so we stayed close to our hotel for breakfast and lunch. We also booked those two restaurants for dinner twice. Buffets were fairly small, didn’t have much of a variety of food but definitely basic breakfast options. Staff everywhere is friendly. Overall excellent experience!"

"we had amazing stay at sensira The hotel staff wspecially in the dining area went above and beyond to take care of us A special shout out to Hever Orego and kavinci in the breakfast area the warm hospitality attention to detail geinuinely kindness made every morning such a pleasure expirience They truly made us feel welcome and valued guest . we will surely come back bec of the people that made the stay feels like home when far away fr home Thank you sensira hotel it was great trip far fr chaos, I used to stay hawaii is the best places i kept coming back bec it refreshes me but now its cancun and staying in sensira is one of the best thing. will surely kept coming back "