"Our flight landed after their front desk hours but accessing the property was made very easy and clear instructions were provided.
Our room did unfortunately have an AC unit that did not work and blew out hot air and we had to wait until the next morning to speak to someone about it due to our late check in time. The next day when I checked in at the front desk they did their best to get this situation fixed same day. They called a technician to come in and fix the unit however they happened to...
"Our flight landed after their front desk hours but accessing the property was made very easy and clear instructions were provided.
Our room did unfortunately have an AC unit that did not work and blew out hot air and we had to wait until the next morning to speak to someone about it due to our late check in time. The next day when I checked in at the front desk they did their best to get this situation fixed same day. They called a technician to come in and fix the unit however they happened to...
Stephanie