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W Punta de Mita

4.5 star property
Luxury hotel with 4 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for W Punta de Mita

Property amenity
View from property
Escape Suite Oceanfront King, Plunge Pool | View from room
Property amenity
2 outdoor pools, pool cabanas (surcharge), pool loungers
Escape to W Punta de Mita, where a beachfront location meets luxury. With 2 poolside bars, AWAY spa for manicures/pedicures and sports massages, plus 4 on-site restaurants serving Pan-Asian cuisine and more, you'll unwind in style. Enjoy the perfect blend of relaxation with yoga classes at the 24-hour gym or activities like surfing/body boarding. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Gym
The current price is 6.370.093 ₫
8.408.523 ₫ total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Ground Floor (View)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Ground Floor (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Jungle View King

Standard Jungle View King | 1 bedroom, premium bedding, minibar, in-room safe

Standard Jungle View King

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ground Floor (View)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Ground Floor (View)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (View)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Ground Floor (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Ocean View King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View 2 Double

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Ocean View 2 Double

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Lake View King

Deluxe Lake View King | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Lake View King

8.0 out of 10
Very good
(4 reviews)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View 2 Double

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Lake View 2 Double

8.4 out of 10
Very good
(5 reviews)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Escape Suite Oceanfront King, Plunge Pool

Escape Suite Oceanfront King, Plunge Pool | Living room | 58-inch flat-screen TV with cable channels, TV, pay films

Escape Suite Oceanfront King, Plunge Pool

Highlights

Deck/patio
Separate sitting area
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Oceanfront King Plunge Pool and Hot Tub

Premier Suite Oceanfront King Plunge Pool and Hot Tub | 1 bedroom, premium bedding, minibar, in-room safe

Premier Suite Oceanfront King Plunge Pool and Hot Tub

Highlights

Deck/patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oasis 2 Bedroom Villa, Oceanfront, Plunge Pool

Oasis 2 Bedroom Villa, Oceanfront, Plunge Pool | Living room | 58-inch flat-screen TV with cable channels, TV, pay films

Oasis 2 Bedroom Villa, Oceanfront, Plunge Pool

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 337 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Supreme Suite Oceanfront King Beach front access, Plunge Pool and Hot Tub

Supreme Suite Oceanfront King Beach front access, Plunge Pool and Hot Tub | 1 bedroom, premium bedding, minibar, in-room safe

Supreme Suite Oceanfront King Beach front access, Plunge Pool and Hot Tub

Highlights

Deck/patio
Separate sitting area
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 122 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View King Plunge Pool

View from room

Deluxe Lake View King Plunge Pool

Highlights

Deck/patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for W Suite Oceanfront King with Rooftop and Plunge Pool

W Suite Oceanfront King with Rooftop and Plunge Pool | 1 bedroom, premium bedding, minibar, in-room safe

W Suite Oceanfront King with Rooftop and Plunge Pool

Highlights

Deck/patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 122 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Escape Suite Garden King, Plunge Pool

1 bedroom, premium bedding, minibar, in-room safe

Escape Suite Garden King, Plunge Pool

Highlights

Deck/patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite Oceanfront King, Beach front access, Plunge Pool and Hot Tub

Superior Suite Oceanfront King, Beach front access, Plunge Pool and Hot Tub | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite Oceanfront King, Beach front access, Plunge Pool and Hot Tub

Highlights

Deck/patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Km 8 5 Carretera Punta de Mita, Desarrollo Costa Banderas, Punta de Mita, NAY, 63734

What's nearby

  • Destiladeras Beach - 6 min drive - 2.3 km
  • Punta de Mita Sea Pool - 8 min drive - 3.5 km
  • Punta de Mita Beach - 23 min drive - 10.0 km
  • El Anclote Beach - 29 min drive - 11.5 km
  • Punta Mita Golf Club - 33 min drive - 12.6 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 45 min drive

Restaurants

  • ‪Secrets Preferred Club - ‬4 min drive
  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬5 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬7 min drive
  • ‪El Patio - ‬5 min drive
  • ‪Himitsu - ‬6 min drive

About this property

W Punta de Mita

Luxury hotel near Bay of Banderas
Located close to Destiladeras Beach, W Punta de Mita provides an adjacent golf course, 2 beach bars and 2 poolside bars. With a beachfront location, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a Swedish massage, a manicure/pedicure or hydrotherapy at Away, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Pan-Asian cuisine. Yoga classes are offered at the 24-hour gym; other things to do include beach yoga, beach volleyball and surfing/body boarding. Free in-room WiFi is available to all guests, along with a terrace and designer shops on-site.
Other perks include:
  • 2 outdoor pools, along with cabanas and sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and scooter hire
  • Wedding services, free newspapers and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 126 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Shower/bath combinations, free toiletries and hairdryers
  • 58-inch flat-screen TVs with cable channels
  • Decks/patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

All-inclusive room rates at W Punta de Mita are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
W Punta de Mita is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Aerial view

Conrad Punta de Mita

  • On private beach
  • Pool
  • Hot tub
  • Spa
9.0 out of 10, Wonderful, 469 reviews
The price is 6.451.340 ₫
8.515.768 ₫ total
includes taxes & fees
17 Nov - 18 Nov
Conrad Punta de Mita

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 930 for adults and MXN 450 for children
  • 2 beach bars
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chevycheria
  • Salero
  • Spice Market
  • Venazú
  • WET Deck

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Paddleboard
  • Pro golf shop
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Beach toys
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,345 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift (43 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in All-Inclusive rate plans receive benefits for 2 persons. Fees will apply at check-in for 3rd and 4th guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 150, per pet, per stay, plus a deposit of MXN 2050 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 60.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 930 for adults and from MXN 450 for children
  • Pet deposit: MXN 2050 per stay
  • Pet fee: MXN 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Punta Mita Hotel La Cruz de Huanacaxtle
W Punta Mita Resort Punta de Mita
W Punta Mita Resort
W Punta Mita Punta de Mita
W Punta Mita

Frequently asked questions

Does W Punta de Mita have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at W Punta de Mita?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at W Punta de Mita on 2 Dec 2025 start from 6.370.093 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Punta de Mita pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a deposit of MXN 2050 per stay and a fee of MXN 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at W Punta de Mita?

Self-parking is free at this property.

What time is check-in at W Punta de Mita?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at W Punta de Mita?

Checkout is at noon.

Are there all-inclusive benefits at W Punta de Mita?

Some rate plans available at this hotel are all-inclusive.

Where is W Punta de Mita located?

Located in Punta de Mita, this beachfront hotel is next to a golf course and within 2 mi (3 km) of Bay of Banderas and Destiladeras Beach. Marina Riviera Nayarit at La Cruz and Punta de Mita Beach are also within 6 mi (10 km).

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Reviews

W Punta de Mita Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 468 out of 689 reviews
Rating 8 - Good. 122 out of 689 reviews
Rating 6 - Okay. 51 out of 689 reviews
Rating 4 - Poor. 25 out of 689 reviews
Rating 2 - Terrible. 23 out of 689 reviews

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness
Todo excelente
Stayed 3 nights in Oct 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Loved this property, we would definitely stay again. One thing to note, the food is extremely overpriced and mediocre. There is one restaurant in the property that was extraordinary and although very expensive worth every penny, it is called Rubra and it is one of the best meals I’ve had in Mexico.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Beautiful facilities, comfortable rooms, and an amazing beach access. The hotel was built in the middle of the jungle making your stay a very pleasant and unique experience. Loved our experience at Punta Mita. My only recommendation would be to rent a car to go explore the nearby towns and avoid the expensive taxi rides.
Stayed 6 nights in Jun 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful place to stay with some great choices to eat
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel we will definitely be coming back!
Stayed 3 nights in Jun 2024

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities
The transportation options to and from the hotel are extremely unreasonably high in cost
Stayed 4 nights in Jul 2025

10/10 Excellent

Ninel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Work on quality of food in your restaurant. The only great restaurant on property is Rubra.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024

10/10 Excellent

Garbine Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bohemian luxury! We picked the jungle room and loved it; truly felt immersed in vegetation and secluded. Every walk felt like an excursion. The beach was beautiful with huge waves but low tide; we had our 8 year old and never felt unsafe swimming in the ocean. The food was amazing, every bite in every restaurant; great drinks mixed with real fresh fruit juice. There aren’t any activities at night, but we didn’t feel the need to seek any other option; this is a place to relax and enjoy nature and peace. We will be back!
Stayed 5 nights in Jun 2025

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for surfers.
Stayed 3 nights in Jan 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, super quality food, super friendly staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 4 nights in May 2024

10/10 Excellent

Gildardo

The decor is beautiful, with a lot of Wixarika inspired objects and paintings, food was very good too.
Stayed 2 nights in Jul 2023

8/10 Good

Melvi

Liked: Cleanliness, staff & service, property conditions & facilities
Few options for dining
Stayed 4 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and really enjoyed the pools. The staff were friendly and helpful and the room was very comfortable. Highly recommend.
Stayed 9 nights in Feb 2024

10/10 Excellent

cherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing time at the W. The hotel is beautiful the beach is amazing. The best sunsets you will ever see. The hotel is great. Very clean very comfortable. The staff is amazing. Great service from the front desk to the servers.
Stayed 5 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Stayed 4 nights in Nov 2023

10/10 Excellent

Arturo Schwarzbeck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hustle to make everything and everyone happy over the holiday season. We have been coming here for easily 7 years. They make it a home away from home.
Stayed 3 nights in Jan 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Our third time at the W and the staff members were even more gracious than we remembered. It's always the small things make hotel stays memorable. The concierge, Aide, stayed beyond her shift to get our boating expedition details squared away and when we were at the pool the staff brought unexpected desserts to our teenage girls.
Stayed 1 night in Apr 2024

10/10 Excellent

CRYSTIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at room 3006 staff were super attentive would definitely return again. They even assisted us with a lost item in the room after our check out. Extremely grateful.Thank you!
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Rave music everywhere

The location is great and the property is beautiful but the food, rooms and service did not match the price. There is heavy bass music blaring truly everywhere…the rooms, restaurants, pool, beach. Additionally the jungle view rooms feel like dark concrete bunkers as they are partially subterranean with patios that are against a dirt mound.
Stayed 3 nights in Feb 2024

6/10 Okay

Claudia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room description states queen beds when in reality there full beds . Outlets in restroom did not function . My room had plunge pool had already asked to get extra towels every time housekeeping was there and did not get . Food and drinks are good but over prized . Had asked for late check out on day 1 was told they would contact me day prior to check out , had to call them on day of check out since never received call,was told after 1 pm cost of late check out was $100 . During check out was charged $162 for late check out was also charged for meals that were not ours as well as transportation .
Stayed 4 nights in Jun 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podrían mejorar la atención en recepción, ofreciendo a los clientes que llegan antes del check-in que puedan cambiarse para estar más cómodos mientras esperan.
Stayed 4 nights in Oct 2025

2/10 Terrible

Ivan

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nos salió una coralillo en la habitación!!+
Stayed 2 nights in Oct 2025