Khách sạn Raglan

"On arrival we found most of the staff preoccupied with setting up function rooms for a local school prom which we had been advised prior to arriving was taking place. Received our key at reception and went in search of our bedroom. This was supposed to be an accessible room, it was less than desirable and unfit for a wheelchair user. Luckily I wasnt using my w/c on this trip! Despite requesting step free access and as near as poss to carpark it was a long walk down corridors and steps upto our...

"Staff were great, food good and great location would return."

"Lovely room and staff were very helpful. Breakfast was ok but could be better"

"Decent room and staff"

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"Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good."

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"Great location for us. Very friendly staff. The heatwave was too much for the AC and our room was not as cool as we like and the bed was very firm. A good value however."

"The room had everything we needed, and we managed to get extra coffee when we required it. The staff were very helpful and made our visit run smoothly. For our stay, the air conditioning in the room was a bonus, as it was during a very hot spell. We didn't watch the TV, but it looked to have everything you might need on there. There were also USB ports next to the bed, so if you forget your charger, you are covered. The only thing that was a little disappointing was breakfast, as many items,...

"I fled from a domestic altercation. The staff ensured my safety and identity was protected and went over and above to ensure my needs were met. I can’t thank them enough for the professional compassion, humanity and kindness I was afforded. My room was a beautiful safe sanctuary , the hotel was a place to heal and recover in the spa pool and to relax on the balcony soaking up the sun fresh air and wonderful vista."

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Couldn't fault anything, lovely hotel in great setting. Staff very friendly and helpful"

"Clean room, helpful staff, especially as we arrived fairly late. Very cheap."

"no issues"