Dear Joshua,Your warm recommendation of Mainstay Suites is much appreciated! We're delighted to have consistently made your stays enjoyable. Your loyalty as a returning guest is greatly valued and we look forward to your next visit. Team Mainstay

Dear Jen,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about odor and noise, and we're grateful for the chance to improve. Should you be in the area again, please consider coming back to see us. Team Mainstay

Dear Deanna,Thank you for your perfect rating! We work hard to meet expectations like yours, and we’re happy to hear our well-appointed suites hit the mark for you. It was a pleasure having you here, and we hope you return soon. Team Mainstay

Dear Karla,Thank you for staying with us and spotlighting our clean, comfortable rooms, friendly staff, and peaceful atmosphere. We constantly strive to improve, so rest assured we will share your comments regarding breakfast with our leadership team. The pleasure of hosting you was all ours, and we hope you'll come back and see us the next time your travels bring you our way! Team Mainstay

Dear Kimberly,We love being just steps from a wonderful variety of local amenities! Hopefully, you had plenty of time to take advantage of them, and we trust our accommodations made for the perfect response. Thank you for choosing Mainstay Suites, and we look forward to seeing you again! Team Mainstay

Thank you for being our guest during your time in Rapid City. We're happy to hear that the entire family had a blast, and we appreciate you taking the time to leave a review. The next time you are looking for an enjoyable getaway, we hope you will think of us! Team Mainstay

Dear Melany,Thank you for your feedback. While we're glad our friendly staff made you feel welcome, we apologize for any confusion about housekeeping. It is provided every three days or upon request. In addition, please accept our apologies for any issues with the bathroom and exterior doors as well as for any disappointment with the grab-and-go breakfast selection. Your comments will be shared with our team to help us create a more positive environment. If you're in the area again, please consider coming back to see us. Team Mainstay

Dear Tonya,We're so happy to know that our clean accommodations and friendly team members were the highlights of your visit. Your comments regarding our breakfast options will be kept in mind for the future. Please come back and join us again soon. Team Mainstay

Dear Vianey,Thank you for taking the time to let us know about your experience. We are pleased you enjoyed your visit and that our team was able to provide such fantastic service. It was our pleasure to have had you as a guest of Mainstay Suites, and until we see you again, safe travels. Team Mainstay

Dear Shantoya,Based on your rating, it appears you had a great time with us overall. Thank you for sharing your great experience, and please return to Mainstay Suites soon for an even better time. Team Mainstay

Dear Janelle,Thank you for choosing to stay with us at Mainstay Suites. Our goal is to provide every guest with clean, comfortable accommodations, so we're thrilled that was the case for you. It's also great to read our friendly team was a highlight of your visit. However, we apologize if we fell short of expectations with breakfast. Nevertheless, we trust this didn't detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future. Team Mainstay

Dear Reynaldo, We're sorry to hear that our offerings didn't quite meet your expectations. Your feedback is important, and we'll take it into consideration. We hope to have the opportunity to welcome you back in the future. Team Mainstay

Dear Eric,Thanks for staying with us at Mainstay Suites and for your fantastic review! We appreciate your kind words, and we want to invite you back again anytime. Team Mainstay

We are delighted to hear about your enjoyable experience during your stay at Mainstay Suites. It's wonderful to hear that you found our staff to be friendly and helpful and that your room was clean and comfortable. While we are delighted that you enjoyed our breakfast, we will certainly consider ways to enhance the variety and selection to better meet your expectations in the future. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant experience. Team Mainstay

Dear Luis,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the service and towels. We'll keep your comments in mind, and we hope to see you again should you be back in the area. Team Mainstay

Dear Bridget, Thank you for your review. We regret to learn of your disappointment with your experience. Please know that when booking through a third-party site, room assignments and requests are subject to change based on availability. It was a pleasure having you here, and we hope you enjoyed your time in Rapid City. Team Mainstay

Dear Nyssa,Thank you for sharing your comments with us. We love hosting families, and it is a pleasure to know that you and your loved ones enjoyed a nice getaway. Come back soon! Team Mainstay

Dear Terri,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Mainstay Suites once again! Thank you so much for mentioning our high standards of cleanliness and secure environment. Your suggestion about extra pillows and blankets will be shared with our team for further consideration. Take care, and we wish you safe travels! Team Mainstay

Dear Crystal,We always enjoy hearing from our guests, and we're glad you had fun. Please come stay at Mainstay Suites again soon! Team Mainstay

Dear William,Thank you for taking the time to leave a review. We're pleased to note that you were satisfied with your experience. If you have any suggestions for ways we can exceed expectations during your next visit, please feel free to reach out to us offline. Take care, and we wish you safe travels. Team Mainstay

Dear Jasmine,Thank you for choosing Mainstay Suites. Our team is glad you enjoyed the smooth check-in, our wonderful customer service, and our prime location. It was our pleasure hosting you, and we look forward to the next time you are in the area. Team Mainstay

Dear John,Thank you for sharing your feedback with us. It's good to hear that our location met your needs well. However, we sincerely apologize for areas of our property you found to be in need of updating. Your comments will aid us as we continue making improvements. That said, we're glad your overall stay was satisfactory. We appreciate your input and hope for a chance to make your next visit even better. Team Mainstay

Dear Shinichi, Thank you for taking the time to leave a review. We sincerely regret to learn of your disappointment with your experience. We'll be sure to discuss your feedback internally to ensure an instance such as this does not occur in the future. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to determine where we may have fallen short during your stay. It is our hope that you will give us another opportunity to change your lasting impression down the line. Team Mainstay

Thank you for staying with us at Mainstay Suites. While we are glad you enjoyed your stay, we would like to point out that we do not mention that we have a hot tub on-site. We appreciate you highlighting our convenient location, and we look forward to hosting you in the future. Team Mainstay

Dear Christopher,Thank you for sharing your input! We are happy to know that you enjoyed your visit and appreciated our helpful staff members. It was a pleasure serving you, and we hope to see you again soon! Team Mainstay

Dear Will,Thank you for your feedback regarding your stay, especially the positive mention of our staff's friendliness. We appreciate your comments regarding breakfast and will take them into consideration. Should your travels bring you back to us, we look forward to welcoming you back to Mainstay Suites for another comfortable stay. Team Mainstay

Dear Jayleen,Thanks for visiting Mainstay Suites. We appreciate you taking the time to share your positive feedback on our pool! Please stay with us again next time you travel to Rapid City. Team Mainstay

Dear Jennifer,Thank you for the excellent rating of your recent experience at Mainstay Suites. We're glad you enjoyed your stay with us and our clean accommodations and exceptional service. Your comments are important to us, and we'll use them as we continuously work to improve our breakfast. It's the best compliment knowing you'll visit us again in Rapid City, so come back soon! Team Mainstay

Thank you for taking the time to provide us with your valuable feedback. We are deeply sorry to hear about your disappointing experience during your stay. We understand that there were several issues that caused discomfort and dissatisfaction for you, and we want to assure you that this is not the level of service we aim to provide. We highly appreciate your feedback, and we will take it into consideration to enhance our guests' experience. Once again, thank you for sharing your insights with us. Team Mainstay

Thank you for your recent feedback regarding your stay with us. We're glad our attention to cleanliness was an asset to you. However, we sincerely apologize if our shuttle service and breakfast selections weren't up to your expectations. Your comments will enable us to improve in these areas. That said, it's good to know you found our beds satisfactory. We appreciate you reaching out and hope for a chance to make your next visit even better. Team Mainstay

Dear Thomas,Thank you very much for your review, and we are delighted you enjoyed your stay at Mainstay Suites. Our team works hard to provide our guests with clean and comfortable accommodations, so we appreciate your recognition. If there is anything we can do next time to earn that fifth and final star, please do not hesitate to ask. Team Mainstay

Dear Joyce,Thank you for taking the time to share your comments! We are happy to have had the opportunity to host you for your girls' trip, and it is wonderful to know that you appreciated our convenient location, friendly staff members, ample breakfast options, and helpful amenities. We will take your comments regarding our housekeeping schedule into consideration. Thank you, and we hope to have the opportunity to serve you again in the future! Team Mainstay