Search Hotels Near Ratsada Pier, Ratsada

"Amazing staff and service "

"The pool is small and breakfast just toast and cake, but staff friendly and hot clean. Location ideal for old town"

"Breakfast was extra but worth it; staff was very attentive; shower drain was clogged at our arrival but staff took care off it within a day; hallway carpet and room fixtures looked worn and dated, but room was otherwise nice and the view of the city was great; very helpful onsite tour scheduling; odd loud clicking and scratching above our room a couple of nights, but it was thankfully brief and we never found out what it was. "

"I can't fault it - location, staff and cleanliness - absolutely spot on"

"Great hotel in a good location "

"Flawless stay. Smooth, early check in—high five, we’d just flown halfway across the globe and were six hours early, we didn’t ask, they just said our room was ready(!)—and seamless checkout with assistance with sightseeing and transfer to next location; all staff exceptionally warm, friendly, and helpful. Rooms thoughtfully appointed and aesthetically pleasing. Breakfast add on was perfect. Small, boutique hotel in perfect location for Sunday night market, shopping, massage. Exceptional value."

"If you are looking for family stay, this is quite nice with good location and favorable price"

"I booked Moonlit Bay Hotel through Hotels.com based on beautiful photos. The reality was shocking: the property is in a state of disrepair and feels abandoned. - The room I was given and the private swimming pool were dirty on arrival. - The shower cubicle was blocked. - Some area of hotel is neglected, with broken facilities and unsafe conditions. - The architecture is beautiful but has been left to ruin, making the place feel like a ghost hotel. - Water pressure was extremely weak, and the temperature constantly switched from cold to hot without control. - Guest rooms are not cleaned in daily basis unless you specifically request it. I complained at reception, they asked cleaners to go back and clean the room and swimming pool but, the lack of maintenance was visible. I also contacted Hotels.com for relocation, but their support process was slow and costly by phone. Hotels.com should remove or update their advert to reflect the true condition of the property. Guests deserve transparency, not glossy photos of a past that no longer exists. I strongly advise future travelers to avoid booking this hotel until it is properly renovated and maintained. "

"I love this place, the staff was very kind and helpful i love the food and everything i will come back to travel solo"