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"Great place to stay for the Cinci Wine Fest. Elevator to parking garage needs work! "

"Gym was well equipped. Pool was suuuuuuper cold. No one wanted to use it. Even other guests. It was always empty. No parking. Just a head's up, will have to pay daily to park across the street. TV system was buggy. Staff are excellent. I can't praise the staff enough. They were awesome."

"There is no longer a pool and hot tub"

"Friendly staff who went out of their way to make sure I had a great stay in the city. Very clean room and common areas. "

"Room was nice and clean."

"Had to change rooms because we had kids running around and jumping off the bed. Then the new room was on next to an ice machine that made noises randomly at night. Breakfast was lacking. There was variety but when we got there around 9 there was nothing available. It was clean, the staff was okay, but not sure I'd come back. We only stayed 1 night. "

"This is a 5 star hotel. Everything about it is great!"

"The hotel was great very clean and staff was friendly and helpful and the location was perfect."

"Won't stay here again"

"Very easy"

"21C was the hotel to stay in Cincinnati, but not anymore. Our room was so stuffy and smelled like it had not been slept in for weeks. The hallways were humid and sticky. The artwork in the room appeared worn out. The shower/tub floor was very slippery. You could barely see out of the windows because the windows were so dirty. There was no refrigerator/bar refrigerator in the room. And a room service was not available after 10 pm Also, as we were getting ready to go to sleep, the fire alarm...

"Clean room. "

"Our room was filthy. Housekeeping needs retraining or a performance improvement plan. I’m being very kind. "

"Spotless"

"Nice clean room. Friendly staff. "

"This hotel is set up in an area straight out a Of a lifetime movie or something. It was perfect. The staff were very great and they had hospitality down. I asked about nearby restaurants and got a sheet with highlighted places that were her favorites. When we were leaving we asked for ice in our cups and she took them and filled them for us. We only stayed overnight so we didn't get to check out the gym. The breakfast was really great. There were options for healthy eaters as well. Sugar free...

"Clean and great as usual. "

"Great location."

"Clean but basic"

"The staff was beyond helpful! Diante and the night staff were so kind with all of our requests!"