Search Hotels Near Real Collegio, Lucca

"Good location! Poor breakfast!"

"Our room was very clean and well appointed and within easy walking distance to the walled city of Lucca. The staff were very friendly and helpful and the breakfast was superb."

"Great hotel! Marta was so easy to work with and helped make our stay memorable."

"Ideal location "

"Lovely evening appertivo"

"Lovely property, staff very friendly and helpful."

"The positive is the room is spacious and comfortable. That said, their completely automatic system needs a lot of improvement. I couldn't read the messages they sent me through Expedia (not their fault) so I sent text messages and email asking them to contact me one of those ways. (They didn't answer the phone when I called.) I never received a reply, but got more Expedia notifications from them that I couldn't read. I managed to get the online check-in link from Expedia, but it only gave me error messages. When I arrived at the property there were two other people waiting because the automatic check-in system wasn't working. When a man arrived and got it working he still had to talk us each through the check-in procedure, repeating several times, "è completamente automatico." My room, as nice as it is, is up 4 flights of the steepest steps I have ever seen, so if you don't do steps well you may want to reconsider it. The Wi-Fi is slow and sporadic. And one more little but annoying thing, there was only one hanger in the closet. All in all, I think their "completamente automatico" system needs more than some minor tweaking. That frustration, together with the steep stairs, is why I won't return."

"We had a wonderful stay at Fillanfi. Nice, clean rooms in a great location. The host, Valentina, was exceptional. Would definetly recommend!👍 "

"Absolutely great stay, we had everything that was needed and the staff were very friendly and welcoming."