Khách sạn Rhymney

"Lovely staff but unfortunately the room is not fit for purpose, food is decent Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin. *hole in floor trip hazard *curtain didnt open/close properly *no side lqmp* *Sheets scratchy *broken floor tiles en suite *shower rusty Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable"

"The room was overall clean.The staff were helpful.The best thing was that the property has its own parking. Overall the stay was comfortable.The stay was worth the money I spent for two nights.There are porcelain cups and bowls with few spoons.But you may carry plates if you wish to eat something.It would have been much better if they had repaired the wall mounted heaters to warm the room because the weather was cold.Instead there was the portable heater which took much time to heat up the...

"We didn’t really like anything about the hotel. The staff are friendly but are all very young. Very tired decor and not maintained particularly well. Spa is awful. No shower in our bathroom which is unheard of in this day and age, especially in a heatwave! No mini fridge to keep drinks cool. Small, stuffy room and advised not to keep windows open as the midges will enter! Very, very overpriced. Felt quite ripped off."

"Always enjoy staying at any James Place properties, never had a complaint to make. Clean, comfy, great decor, staff are always friendly and helpful. Just splendid!"

"We had a wonderful stay at this b and b which is in a beautiful setting. The hosts Sarah and Paul went out of their way to make sure we enjoyed our stay. The breakfasts were very good with lots of choices and catered well for my gluten free needs."

"Really nice one night break to gt away from it all. Everything was excellent only thing will request next time is a superior double room over the courtyard rather the outside of hotel as we were overlooking staff area and were woken by trolleys at 8am. That was room 225 but must say beautiful room, very comfortable bed and bathroom modern and very clean. The restaurant food is excellent and very good value and friendly helpful staff. One thing for the Bar manager through, he needs to...

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"We had a traumatic experience going to see `take `that weeks before. Trying to get a taxi out of the city. It was 1am when we got back to the hotel. The concert finished at 10.30. 5 women in our 60’s waiting on a pavement in Cardiff was awful. So I asked the Coach and Horses if we could cancel and have a refund (this hotel is a taxi ride way!) they refused as it was non refundable rooms. So I asked them several times. If I could have a credit note £270!! Not including breakfast is a lot to lose,...

"Staff were great, food good and great location would return."

"We really enjoyed our stay, Room was very comfortable and quiet. Lovely choice for breakfast, and had a good menu for lunch and dinner."

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Great location for us. Very friendly staff. The heatwave was too much for the AC and our room was not as cool as we like and the bed was very firm. A good value however."

"Lovely room and good breakfast with helpful cheerful staff."

"We booked a studio for two nights which was on 1/F and clean. A bottle of milk and some cakes were offered, which tasted good. We could park in the driveway or on the street. We visited the Four Waterfalls and hiked to the Pen y Fan along the horse shoe route, both spots were within 30 minutes of drive. Tesco and restaurants were just within a few minutes."

"Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good."

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...

"Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though"

"Absolutely stunning modern"

"Upon arrival there was a sign saying the pool, sauna and steam room were going to be out if order for half of my stay, this was not communicated at all and no compensation or adjustment made to the room rate to compensate especially being in mid to high 3 figures. Tried to book a massage onb3 seperate occasions only to be told on Monday the entire afternoon had been blocked off for no reason, one day they had no availability and one day they had someone working who couldnt even offer the full...

"A lovely hotel with beautiful views. Very nice restaurant with very good breakfast & dinner. Staff were very friendly and helpful. Very disappointed to find the pool out of order after our long drive, guess we should have rang ahead. Bedroom ok, bed & bedding good. There was an air on unit set up and plugged in but it was dead, there was a fan that was incredibly loud at night. Also most of the light fixtures didn’t seem to work. Shower was ok. A nice short stay but questionable if it was...