Khách sạn Quần đảo Riau

"great place to relax and do family activities"

"The beach and the location are not nice."

"Ok"

"I actually like everything: clean, beautiful, with a lot of entertainment for kids as well as adults. Nice sea, very clean and not too shallow. Good food, kind and helpful staff. Kids club is quite big and there are a lot of activities. Shella from kids club is amazing with kids! Aysa and Desi ( sorry if I my spelling is wrong) are very kind and nice with kids as well. Can’t wait to come back when everything around the resort is finished and spa is open. Still even now the resort is really...

"The room was a bit dated and the shower head was awkwardly situated on top of the tap which made me have to bend. However, breakfast was plentiful of local and international choice, and the swimming pool was nice."

"Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet."

"Front office staffs were polite, helpful and friendly. Room was made available to us 1 hr before check in time. Room was clean and with standard amenities. Location just 5 mi s walk from Batam Center Ferry Terminal. Opposite hotel is a shopping mall that have a variety of food options, hypermarket, Starbucks, bakery etc."

"プライベートビーチに面しながらも海岸沿いの幹線道路から少し入ったこの場所は街にも近く便利でありながらとても静かでここで数日ほぼなにもせずにただただリラックスしたいと願った私たちにとって理想の宿でした。"

"Staff were friendly and helpful!"

"Loved everything about the Cassia, the rooms were spotless and spacious with a lovely living area. The beachfront location was gorgeous, sandy white beach and the beautiful pool looking out to sea. Breakfast options were delicious and plentiful. You can use the facilities at the other hotels within the group and we had dinner at Treetops at the Banyan Tree one evening which added to the experience. We went midweek so it was very relaxed and peaceful. Staff were so friendly and helpful. We booked...

"Secluded location, completely private beach with only resort guests, perfect for a long weekend. The towels are not so clean, with dead bugs on them and marks on them. Better to bring your own bath towels. Super hardworking staffs especially those who serve at the restaurant, they work from 7am till 10pm. Big respect! Reception staffs are friendly and helpful too. The only issue is the aircon in the room, it switches off automatically almost every hour, hard to maintain a cool enough room...

"I like that the room is clean, staff were very polite and helpful shops were quite near. Would be perfect if the breakfast was better 😆"

"Friendly Staff"

"I am a repeated guest and once again I am very statifised with the apartment. Keep up the good work"

"Pool was very well maintained and clean. Saltwater lagoon was an interesting feature as well."