4/10 - Kém
Melissa
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
06/08/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My recent stay at the Best Western Doswell Hotel was a mixed bag, and unfortunately, the negatives far outweighed the convenience of its location near Kings Dominion. While the proximity to the theme park is a major draw, the hotel itself left much to be desired.
From the start, there were issues with my reservation. I had called ahead to add my children to the booking, and the person I spoke with assured me it wouldn't be a problem and there would be no extra charge. However, upon check-in, I was surprised to be hit with an additional $20 fee for them. This lack of communication and the unexpected charge was a frustrating start to our trip.
The problems continued inside the room. The air conditioning unit was incredibly loud, making it difficult to sleep or even have a conversation. The constant noise was compounded by what sounded like people running either in the halls or in the room above us, adding to the disruptive environment. The Internet service was consistently poor, making it nearly impossible to do anything online. The television was also a constant source of frustration, as the signal kept cutting out and the picture would "cliche," making it unwatchable. To top it off, the bed was far from comfortable, leading to a restless night's sleep.
Throughout our stay, getting fresh towels was a constant hassle. It felt like we were always fighting to get the basic amenities we needed.
Ulti
Melissa
Lưu trú 2 đêm vào Tháng 8, 2025
