B&B in Richmond-upon-Thames

"Amazing location. lovely fresh reception, always staff around, smelt lovely. lots of lifts. carpets in corridors for rooms very stained. door to our corridor you had to swipe card to gain access, but didnt work, so anyone could just walk around. no hairdryers in rooms, just 10 ish for the whole hotel in 2 'beauty rooms'. one of the plugs in our room didnt work"

"Breakfast was fresh and really good"

"Great location, friendly and helpful staff. Yes the lifts are snug, indeed the rooms too, but in your the heart of London, so understandable and good value at the price point for the sq.footage - go across the road to the Savoy and do the math on the cost per sq.foot if you disagree!! lol"

"Nice place"

"I stayed before the London Marathon. Butter time is arrived I just need to be off my feet and resting it wasn’t until I’d unpacked my things I realised there was a hole in the toilet bowl and the air-con was showing fault code and wasn’t working. I didn’t want the hassle of changing rooms at that point. These should be picked up during housekeeping checks. No kettle in the room but hot water provided by reception. Bed sheets wet plasticky too. Very very average overall. "

"Great location. Clean and great customer service. "

"Good location, noisy renovations going on in the lobby, furnishings a little dated"

"Clean room, good size, nice location. Convenient to King’s Cross and St. Pancreas. "

"N/A"