Search Hotels Near Ripley's Moving Theater, Gatlinburg

"The pool was closed which was very Disappointing… was the primary reason we booked the hotel. Rooms aren’t great. Breakfast very average but the staff was kind and helpful "

"Clean room, above average accommodations, in a great location with too many amazing activities to choose from. Embassy suites wins again. We will be back again!"

" I really like the fact they allow dogs. Paid thru Expedia, Then the hotel charged me again. I asked if I could use the overcharge to stay again and they said no. 1 week later no refund yet. . "

"Beautiful perfume room. Very nice staff upon checking in. Only dilemma was it was a lil bit of a walk to the strip. Otherwise, loved it!"

"The room was amazing and quiet, but the pool had a little too much of clorox and to be in a such small place / like lock/ enclosure it was too strong smell for the kids but everything else was amazing, good breakfast."

"There was a hidden charge of $18 per night for parking. If only I was informed about parking charge I don't mind paying it but I only came to know about it through my credit card statement and calling them to find out what was this for. I expect more transparency in parking charge."

"Room was clean but had a very loud wind tunnel like noise. Also, when I went to get on the elevator the door opened and then closed quickly as I was stepping in and the door smashed me. Almost a week later and I still have the bruising to show for it. The hotel staff seemed unbothered by the fact that I was hurt. I had to ask to talk to someone about it 3 different times before I got to speak with a manager. Not 1 "I'm sorry this happened" I then needed to stay an extra night because I was too sore to drive home 6 hours. One would think the hotel would have given compensation for the extra night or at least a discount. Nope, I was offered a $50.00 dining credit that wasn't good for anything other than room service or the bar and when I checked out, I had to go back to the front desk because my credit had not been applied. Customer Service Training needs to be done at this hotel. "

"We loved our stay at the Bearskin Lodge! The rooms were clean and so spacious! The hard wood floor fit in well with the lodge theme, the fireplace was so nice when coming in from the cold and the balcony overlooking the river was peaceful. The staff was also super friendly and helpful."

"Great andeasy access "