2/10 - Tồi
Anthony
Đi cùng gia đình
22/05/2024
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
After driving five hours with a toddler and a cat. Heading back home after a family emergency . I booked a LaQuinta hoping to get a decent level of service with brand I have had great experience with in the past. I entered the hotel and went to the desk. I was not even greeted with a smile or a hello. Just mean face and I need your credit card and ID. I handed my ID and my credit card from from of the 20 largest banks in USA. The clerk said you can’t stay here with that credit card from our owners don’t like it. I said I already paid on Expedia. She said we will accept it as a one time curtesy. I just went headed and handed her another credit card. After getting to my room I did see a email from hotel that they don’t accept prepaid debit card and only credits from major banks. The credit card in question is the 18th largest bank in the nation with Per US news.com I would think that qualifies as a major bank. I don’t know why I had to be treated like that and I cant even get a bit of friendliness or even a smile from the clerk. I was given a room with holes in the carpet and furniture scratched up. After I was done being checked in asked the clerk her name and she said Kierra she did not have a name tag on.
Anthony
Lưu trú 1 đêm vào Tháng 5, 2024