Tìm Nhà thuyền tại Riviera Maya

"Everything about our stay was wonderful, with one disappointing exception on our last day when we requested transportation to the airport. Estrella from the reservations office was rude and dismissive when she informed us that the shuttle transportation had to be scheduled at least 24 hours in advance. I explained that I wasn’t aware of this requirement and didn’t recall being informed. She then pulled up a document I had signed and stated, in a condescending tone, that I had been informed and...

"Came here for a solo bday trip. The staff were really attentive and helpful throughout the stay. Often calling to see if I needed anything in the room or at all. The resort was well-maintained and the pools were clean. I had the swim-up room and loved it. The waitress even passed by a few times so I was able to have my drinks at my swim-up patio. Room was very clean. The tub was immaculately clean and deep so I enjoyed a couple soaks in it. Food: Okay unfortunately food experience overall...

"BIG SHOUTOUT to Staff Member Andrea for the exceptional customer service she provided to our family. She made our stay SUPER fun and relaxed as all vacations are meant to be. I highly recommend this place for a family vacation. Take my word for it you won’t regret it. A+++"