Khách sạn Riviera Maya

"Ame la estancia"

"Beautiful hotel, friendly staff. Loved the all inclusive shuttle ride, excursions, Bali beds!"

"Valentin Imperial was absolutely perfect for us! I would recommend this resort highly and plan to return."

"Lo mejor: la comida en todos sus restaurantes y la playa, amplia, arena increíble y tranquila. Lo bueno: la amabilidad del personal. Lo malo: no hay opciones de snacks, en caso de que no quieras comer en algún restaurante y prefieras quedarte en la playa o en alguna zona más informal. Lo feo: dejamos un collar en un bolsillo del equipaje y desapareció. Las habitaciones tienen caja fuerte, mejor usarla. ——— The best: 1. the food in all of its restaurants, and 2. the beach, which is wide, with...

"My very first experience in an all-inclusive resort and this resort checks all the list. I was spending my birthday here and they made me feel special. They were even generous enough to upgrade me to a beachfront room which was amazing! Attentive, courteous, respectful, pleasant staff-always there to help, a 100%! My personal concierge was the best! She handled our needs perfectly and effortlessly. The place is well maintained, clean, and has a relaxing vibe to it. Food was great and tasteful!...

"Beautiful resort. Suggest having options available for people who have later flights - i.e. more generous late checkout options or at least access to lockers and showers. Candidly, for the cost, the resort had limited things to do aside from sitting by the pool."

"I had an amazing stay at TAGO Tulum. The room was spacious, beautiful, and perfect for relaxing. I loved the his-and-her sinks and shower setup, plus the separate toilet room for extra privacy. The plunge pool was also very spacious, and the staff cleaned it quickly anytime I requested without a long wait. The food was fresh and good every time, and room service was surprisingly fast. The hotel itself is stunning and gives such a peaceful luxury vibe. I went during heavy seaweed season, but...

"En General todo exelente por eso es quw tenemos muchos años visitando este hotel mínimo 2 veces al año ."

"The property is truly beautiful, and the staff members are exceptionally friendly. However, the all-inclusive experience felt somewhat restricted due to the operating hours of the bars and restaurants. While there isn't any organized entertainment, you can certainly enjoy a great deal of peace and tranquility."

"Clean room"

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."

"This place was amazing. The beach was great. The Pool atmosphere is Poppin. No Kids was a plus and the food is great."

"Rooms were clean, bathroom decent size just didn’t like that the toilet was so close to the shower. Staff was amazing. I went now in May and unfortunately was met with a beach with so much seawood but that’s my fault for going during this time. The food… gets a 0/10. With the exception with the mexican restaurant that you have to reserve which was a 10/10 and (not the italian or japanese because i didn’t have a chance to go to) everything else was not good. No variation, no traditional mexican...

"We liked the property and the size. It wasn’t overly huge, but still had great amenities and a good choice of different restaurants included. The included transportation was extremely convenient and the staff in both restaurants and the hotel were always helpful."

"We loved this place. Great location, clean rooms, beautiful beach, helpful staff. Would definitely stay here again! "

"Staff was amazing. Especially Enrique and Manuel who assisted us everyday for breakfast. The staff will not disappoint."

"Clean room great food"

"Great hotel, everything was amazing and great location. The only complaint is that the pool was closed for renovations and the rooftop was disorganized but nowhere was that ever mentioned nor advertised which was very disapointing!"

"Las habitaciones son muy cómodas, agradables, bonitas, las instalaciones son muy bellas, trato muy amable del personal, zona de alberca con muchas hamacas, camastros, sillones, de muy buen gusto"

"Avoid this place. Other than the nice cenote, cost does not match the experience. Understaffed, backwards billing concepts, overall poor stay."