4/10 - Kém
Kyle
01/08/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ
My husband and I stayed at this hotel on a weekend getaway for my birthday. Everything started with our check in. The person wasn’t rude, but not friendly either. A little disappointed but not that big of a deal. We dropped our luggage off and went to meet family for dinner. We got back to the hotel late so we just climbed into bed. The next morning i was getting out of the shower to get there were ants that climbed on my foot. I looked closer and they were all over the floor and it looked like they were coming out of the wall next to the shower. I cleaned off what I could find and went to the front desk and let them know. Not only was the lady rude, she acted like it was a big inconvenience to sent the handyman down to the rooms. We waited quite a while and no one came. We decided we were going to stay a second night, so we drove to Walmart to buy ant traps. We put them in 4 places around the bathroom. Still, no one came to the room. There was nothing sprayed and no traps were put out except the ones we bought. We decided to stay at a different hotel for the second night even though it was a big pain to pack everything up and move. We were very disappointed in the entire experience while there. We were going to swim but considering how dirty the rooms were, we were actually nervous about the pool being clean. When we checked out I mentioned it again and the clerk just acted like it wasn’t a big deal and said they would send someone down. We’ll never stay here again
Kyle
Lưu trú 2 đêm vào Tháng 7, 2025