Khách sạn Rockwell

"Dated property "

"Clean "

"Breakfast was awesome"

"The room reserved I didn’t receive… the tub was stopped up and the elevator got stuck….. it was my vacation."

"The continental breakfast was amazing fresh and delicious. The staff was extremely friendly and helpful. Check-in was easy and check out just a smooth.."

"It was terrible. It was run down with trash everywhere. There were old underwear and weave on the ground in the parking lot. Staff were awful, sitting at desk saying they should have called out of work today bc the customers are terrible. Room was not clean, my child's socks were completely black,like the floor has never been mopped. Air conditioner was so loud we couldn't sleep all night long. Only got 2 towels for 4 guests. Refrigerator never worked right, all the dairy products spoiled and...

"I was not able to reschedule my stay for a week later even though a state emergency had been declared in the face of the winter storm. Both Expedia and Hampton said it was up to the other entity. I will not be using Expedia again. "

"Piss on the bathroom floor and no bodywash."

"Rick, in the main office, was nice. My room was not. There were stains on the couches and chairs. The floor was sticky and dirty throughout. There were a dozen+ stink bugs on walls and furniture. There was an empty can of odor control fogger on the floor beside the bed. The bed was broken and shifted off its base. There wasn't a light bulb in the lamp by the bed. The towel rack was broken off. Floor board in the kitchen was peeling back. I found a different hotel for the second night of my stay....

"Breakfast was convenient and staff was kind. The room was not as clean as we expected and there was an unpleasant odor."

"Great stay"

"Wait outside 20minutes on freezing weather and ring a bells until person who sleep inside wake up . After wake up this person start screaming on us( why we ring a bell and and make phone calls on work phone) Terrible service"

"Front desk staff was very pleasant"

"Very nice property. I only stayed long enough to sleep but the room and lobby were very clean and the front desk staff was nice and helpful. "

"Not at all as pictured. These are clearly not of this property. They couldn’t give us extra pillows. The phone was inoperable. The faucet handle was broken. No privacy between bathroom and the rest of the room. When informed of issues the response was “okay” without even a note being taken. They charged $100 to my card without an explanation. The cops arrived to get a “tenant” out that wasn’t paying. Divided into two buildings completely separate from main entrance. We felt unsafe. "

"I did not have breakfast and the parking was good and appeared safe."

"Disappointed, but you get what you pay for. "

"The staff was very nice, very pleasant. The issue was our room. I took the couch. The blankets and pillowcases that were in the closet for couch use were dirty. It was obvious that the bedding had not been washed. I refused to sleep on the sheets. They could at least have a bar of soap and small lotion bottles in the bathroom. When we left our room on Friday and returned, no one had come in to clean our room. We had to call for towels and washcloths. I had to bag the garbage cans because they...