Search Hotels Near Rosenblum Cellars, Oakland

"When checking in, Mauri was having a bad, really bad day. When we arrived, our room was not ready and was told to come back in 30 minutes. When we came back, the room was still not ready. Mauri was rude and gave excuse after excuse, requiring us to come back later to check in. Keep in mind that this was well past the check in time. We finally got a room after a lot of back and forth. I would think that when you are at the front desk, you want to make the best impression on your guest. Mauri did not do that at all. Additionally the bar was out of stock on a number of drinks. Again the bar tender gave the excuse that the hotel was fully booked, and that he ran out. This to me is a management issue. If you know your hotel is going to be fully booked, you should account for that. You have to anticipate what is needed and not run out. The bar should be fully stocked. NO EXCEPTIONS. I have to give a shout out to Carolina who went out of her way to help us. Her willingness was 5 stars compared to Mauri's attitude and willingness to help. "

"My stay at the Hampton Inn was great. I was greeted by the receptionist and she checked in my bag since it 2hours before I could check in. I was later helped by the manager who later sent a text to make sure I was settled in. Everyone was very attentive and pleasant. "

"Property was fine but there must have been a convention there and we had to wait over 2 hours to check in. Hotel should have been more accommodating to individual check-ins."

"Was woken up 2x by alarm and flashing lights. "

"Great stay, room with a view of the water. Breakfast was satisfactory. Location was great. Staff were the best!"

"Yes"

"Awesome spot, very good food in the restaurant. We will be returning! "

"I had a wonderful stay at the Rodeway Inn Alameda, the staff of Nina, Mena, Nick and Anu and the maids were all very friendly and helpful and I will always stay here when I'm in the Area."

"Roman was excellent and so was the location! Everything was perfect!!"