Search Pet-Friendly Hotels in Roxboro

"Booked a double bedroom understanding we wouldn’t have some amenities (like iron, hairdryer, and microwave), in-room However what was disappointing was that the lobby didn’t even have these on request. It’s not that expensive to get the most basic of amenities for your customers. A communal Iron and hairdryer can not cost more than $50. A used microwave, which would not only be nice for your customers but also your employees so they could heat up lunch, can’t be more than $30. These little things just show a cheapness and lack of care for the customer’s experience. In terms of cleanliness, it was ok. Surfaces and bed weren’t bad , floor was sticky. Oh and the policies they have, such as only 15 min in the lobby is off putting. I was hopeful staying here, and have had decent experiences at 2 star hotel, but honestly my experience here just made me feel like I should have spent a bit extra to stay at another hotel. Management needs to do better"

"While the hotel was clean and the staff were nice, it seemed to be a residence for some people almost shelter like. It was fine for me because I was in and out, and had family staying next door at the Hilton, so I spent most of my time over there. I probably would not stay there again."

"I had to contact the front desk twice for the heat not working. They had to send a maintenance person to the room twice. It still continued to not work through the night, the room was very cold. I woke up with a runny nose and coughing."

"Management let himself in not even 5 minutes after I got in the room but other than that great property "

"I have made this my second home after traveling long hours and truly missed seeing Ms. Bella. She is by far a breathe of fresh air to this organization and extremely helpful to customers. As a person who works in the healthcare field, her words of encouragement, tenacity and cleaniness is a true asset to any business and needed today times. It was unfortunate she was not there in staffing any longer but upper management, meaning owners, need to look into how customers value brands for longevity. People take jobs because they love what they do and it showed in this staffer being always happy even if she was maybe having a bad day. You may want to look into bringing her back. Other than our entire family missing her and new ones meeting her, it was still a great experience."