Căn hộ tại Royal Borough of Kingston upon Thames

"This is a very clean and well equipped apartment hotel but there is a huge problem They do not service the apartments (or did not in the full eight nights i was there) and you need to wash and iron your own sheets and towels and take your rubbish to a bin on the road outside. I was surprised as everything else was fine. Chelsea Cloisters opposite has similar facilities but services the rooms every two days so compare prices."

"The air conditioning was wonderful during the heatwave. The room was very inviting. It’s very close to Farringdon station and grocery stores as well as restaurants. The staff were very responsive."

"All good and very convenient, it looks like they really care about customers experience :)"

"They left us outside the property in the blistering heat for 25 minutes with young children whilst finding someone with the key. They then took us into the wrong apartment. Eventually we got to our apartment and there was small pieces of broken glass on the floor, small bits of food in the fridge and generally not very clean. There was also no bedding for the sofa bed."

"This is exactly what we needed for our family. We loved having extra space and room for our kid/baby to play. The extra bonus of a baby crib/cot and a high chair was wonderful. We loved having access to coffee and tea, and additional paper needs through the hallways without having to ask. The laundry is shared, but minus the jaunt from one building to another, was super convenient especially once we discovered the drying rack. The door was a tad tricky to open but the keypads worked well so our...

"I wish I could give 0 🌟 because they dont deserve any. This was one of the worst accommodation experiences I've had. The property was advertised as a hotel, but it felt more like a house that had been divided into multiple rooms, which was very misleading. During my stay, there was no reliable electricity, the lights went out, the sockets stopped working, and there was no internet access. As a guest, these are basic amenities that should be available and functioning. The room became...

"Nice bedroom, bathroom, and kitchen. Very reasonably equipped, minus the fact that there was dish soap but no sponges to clean kitchenware. The staff were always very cordial and online customer service was reasonably fast. The lounge areas made the stay truly amazing. Small area for improvement: adding AC in the gym and paid/free soap dispensers for the laundry rooms."

"The location is the main draw but the apartment itself lacks on many fronts. I booked the basement studio with a patio. You'll struggle to haul luggage down the narrow stairwell to the lower ground. Studios are small and closely packed together so you can hear every door slam, every footstep and voices - this was frustrating when a neighbouring guest chose to blare loud music till 4AM. The upside is the studio kitchenette is very well-equipped with appliances too - facilities best accommodate...

"The apartment was well set up and clean. the front desk staff were helpful and pleasant. The instructions for the appliances and the lights were limited, so it took a while to figure out. The only major critique is that the elevator did not work and we were on the sixth floor. The elevator had not been working for at least a week before we arrived, and it did not work for the entire week we were there, and, so far as we know, it is still not working - after a long day on our feet, returning to...