Search Hotels Near SESI Macaé, Macaé

"Staff was excellent but both our rooms air conditioning was broken. Plus construction on our floor meant the hallways were open to the outside heat and humidity. The result was unbearable heat in the room. Staff tried to fix twice but to no avail. "

"I didn’t use the pool"

"Room Ok, good price"

"Check in took a long time, pool was shallow and the place was dated"

"infinity pool, nice breakfast all in all everything great "

"What kind of luxury resort hotel has concrete floors in the room and the bathroom? No hot water in the shower? They didn't have any soap. They insisted shampoo is just as good so gave out extra shampoo! Guess what, shampoo isn't the same, so I had to buy my own soap. The rooms open up motel style to the pool area, so lots of ants end up in the room. The pool is not maintained that great and is filled with bugs and plastic. The pool bar is okay, though. The area is in a good location, walkable to all the shopping and the beach. But there must be better options in Búzios."

"Fantastic!"

"La habitacion estaba limpia, y la gente que atiende en el restaurante es extremadamente genial y cortes pero la gente de recepcion no lo es. Estuvimos sin wifi el primer dia, no pudimos avisarle a nuestras familias que llegamos, pedimos que lo resuelvan y nos mintieron diciendo que el tecnico llegaba el primer dia. A la mañana siguiente fuimos para pedir que por favor resueltan la situacion pero el supervisor fue extremadamente grosero y nos dijo que le estabamos quitando su tiempo. A la tarde ya pedimos de nuevo ayuda y si bien el chico de recepcion nos di otro cuarto( aparentemente solo el nuestro no tenia wifi) cuando pedi compensacion me salieron con que ese cambio de habitacion era suficiente. Por favor que los entrenen porque no saben tratar con respeto a sus huespedes. Ellos arruinan el viaje asi que si te quedas aca, no esperes nada de hospitalidad por parte de ellos."

"Good location, nice pool area and value for the price."