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"Amazing staff and luxurious facilities"

"The hotel is charming and ideally situated. The proprietor, Sebastien, was great. We stayed for four nights and had a fantastic time in the cozy (with fireplace), welcoming hotel. "

"Mountain view was very nice and the location is perfect!"

"This was a lovrly family hotel a short walk from the town of Saint Gervais les Bains and the ski area. The owners were friendly and helpful anc the breakfast perfect for setting you up for a day on the slopes Highly recommended"

"très bon séjour. propreté irréprochable."

"Everything perfect except for the fact that reception is only open morning and late afternoon. Great ski locker downstairs, pool, sauna, laundry, cleanness, spacious room, location pretty close to gondolas and not far from supermarket(s) so all in all worth for the price I paid via Expedia (around 600 euros per week...direct prices are higher). "

"Stunning location and a lovely hotel. The spa was great and the staff very nice and helpful. A real gem of a place - we’d definitely come back. "

"The staff were good, but the room I was in desperately needs improving, in terms of fixing items, repairing tiles and sealent around the bath etc. Its tired and wouldn't take much to do. But the rooms were clean. "

"We have to mention the great morning mood provided, and the royal local breakfast 😍⭐️⭐️⭐️⭐️"

"Great rooms, amazing location, service was fantastic!!!!"

"Excellent stay with beautiful views"

"Excellent breakfast and very close to TMB for hiking. Staff very accommodating to create two bed room when we arrived."

"Clean and comfortable room, all the staff were incredibly friendly and helpful, breakfast was well priced and good quality, as was evening meal."

"This is really one of the worst places i have ever been. Poorly managed, unfriendly and unhelpful staff, terrible communication. I find it shocking that a property like this can exist and be offered on Expedia. Strongly recommend delisting from the platform and for people looking at it to avoid at any cost. "

"Be careful booking this location the room and resort were great but our building was under separate ownership which meant it was fully self catered the there were no towels no sheets for the beds only the duvet and pillows which were stained and not pleasant to sleep on. We found a cockroach in one of the kitchen appliances and there was no way of getting service from reception as they had nothing to do with the building/room. Be careful staying here "

"A l’arrivé, pas de code d’entrée ni la clé. On a du appelé plusieurs fois pour obtenir cela. 1/2h plus tard, rentée dans l’appart, surprise, le lieu n’était pas nettoyé. Il y a tu des traces de chips, poussière gris au sol, sous le lit. J’ai immédiatement contacté, encore 1 fois, qu’il m’a dit que le lieu était nettoyé… Il ma dit qu’il nous envoie la femme de ménage lendemain mais jamais venue, on a jamais plus entendu! Le lieu se trouve au centre de village mais le service est assez...

"Good and clean hotel & nice breakfast."

"The residence is in a quiet peaceful location reached via a windy hillly road. In the 4 nights we stayed in early September, we saw, from the large windows of our rooms, clear views of the hills and mountain, starry nights, misty cloudy views and even a lightening show. All spectacular. The two rooms were spacious enough and clean to our liking, affordable, the staff friendly and Chamonix a half hour drive away. "

"Super helpful staff. Comfortable room and a great breakfast. Easy parking with plenty of amenities close by. "