Find hotels in Saint-Roch-Ouest from 1.711.076 ₫

"Everything is good and as expected."

"We checked in online to save time. All we had to do was pick up the keys... credit card number provided, and everything. Once we arrived, we had to do it all again. The receptionist didn't understand, even when we told her it was on their website. Anyway, we expressed our dissatisfaction, which seemed to annoy the receptionist, who told us there was a customer satisfaction card and that we could speak to the manager. So, the first morning, I asked the receptionist if it would be possible to put towels and a trash bag in our room. She said yes. I thanked her, and we left for the day. When we returned that evening around 10 p.m. with two children (4 and 2 years old) asleep in our arms, we arrived at our door to find that our two key cards no longer worked. We had to go back to reception, still with our children in our arms. We also noticed that we weren't given any towels or trash bags as agreed. Aside from the breakfast, which was okay, I won't be going back. The parking is terrible. The rooms are okay. The breakfast is okay. As for the staff, it seems like they don't care."

"Yes"

"Ok heat to much noise in room"

"The staff were all incredible and respectful, room was kept clean, the food at the D-Lounge was fantastic. The room has some very outdated amenities and could desperately use an upgrade. No Smart tv to stream in the room. Tv was very blurried with basic cable and most of the channels were unavailable. Staff was amazing, hotel just needs to be updated to 2026."

"Friendly staff. No frills stay. Great value for price. Kids loved the pool and slide. Rooms looked updated but in the future could use glasses in bathroom or a couple of bottles of water. Internet good. Gym has no weights just one treadmill and a few bikes/eliptical. Breakfast was fine. Bagels/cream cheese fruit juice. "

"Ok"

"Very friendly staff. Clean comfortable room. Easily accessible from autoroute."

"Staff excellent, chambre propre"