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Hotel Metropolitan Saitama Shintoshin

3.5 star property
Hotel with a restaurant, steps from Saitama Super Arena

Choose dates to view prices

Photo gallery for Hotel Metropolitan Saitama Shintoshin

Executive Twin Room | Premium bedding, down duvets, pillow-top beds, in-room safe
Cleanliness standards
Executive Twin Room | Living area
Exterior
Cleanliness standards
Hotel Metropolitan Saitama Shintoshin, close to Saitama Super Arena, offers a warm welcome with a coffee shop/cafe and restaurant. Stay connected with in-room WiFi, enjoy luggage storage and dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is 1.885.504 ₫
2.074.054 ₫ total
20 Oct - 21 Oct

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Superior Single Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Single Room

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Semi Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Semi Double Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Twin Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area

Executive Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Semi Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Semi Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Triple Room

  • Sleeps 3

View all photos for Executive Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Twin Room

  • Sleeps 2

View all photos for Superior Single Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Single Room

  • Sleeps 1

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About the area

Located in Chuo Ward, a neighbourhood in Saitama, Hotel Metropolitan Saitama Shintoshin is in the entertainment district and near a train station. The area's natural beauty can be seen at Omiya Park, while Railway Museum and Omiya Bonsai Art Museum are cultural highlights. Looking to enjoy an event or a match? See what's going on at Saitama Super Arena or Nack5 Stadium Omiya.
Visit our Saitama travel guideOpens in a new window
Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 1 min walk - 0.2 km
  • Omiya Park - 3 min drive - 2.5 km
  • Nack5 Stadium Omiya - 3 min drive - 2.5 km
  • Railway Museum - 4 min drive - 4.1 km
  • Saitama Stadium 2002 - 11 min drive - 9.9 km

Getting around

  • Saitama-Shintoshin Station - 2 min walk
  • Tokyo (HND-Haneda) - 79 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪EXCELSIOR CAFFÉ - ‬2 min walk
  • ‪カレー食堂 心 - ‬4 min walk
  • ‪舎鈴 - ‬1 min walk
  • ‪ロッテリア - ‬1 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

Hotel near Saitama Super Arena
Located close to Nack5 Stadium Omiya and Omiya Park, Hotel Metropolitan Saitama Shintoshin provides a corner/local shop, shopping on-site and a coffee shop/cafe. The on-site restaurant, カフェ クロスヤード, offers breakfast, lunch and light fare. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • ATM/banking services, a lift and a vending machine
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 157 rooms include comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
More amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with toilets with electronic bidets and free toiletries
  • LED light bulbs, fridges and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1430 for children
  • Self-parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Frequently asked questions

Is Hotel Metropolitan Saitama Shintoshin pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropolitan Saitama Shintoshin?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Saitama Shintoshin on 20 Oct 2025 start from 1.885.504 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropolitan Saitama Shintoshin?

Self-parking is available for JPY 3300 per night.

What time is check-in at Hotel Metropolitan Saitama Shintoshin?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropolitan Saitama Shintoshin?

Checkout is at 11 AM.

Where is Hotel Metropolitan Saitama Shintoshin located?

Located in Chuo Ward, this hotel is within 2 mi (3 km) of Saitama Super Arena, Nack5 Stadium Omiya and Omiya Park. Railway Museum and Omiya Bonsai Art Museum are also within 3 mi (5 km). Saitama-Shintoshin Station is only a 2-minute walk and Yonohommachi Station is 24 minutes.

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Reviews

Hotel Metropolitan Saitama Shintoshin Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 475 out of 700 reviews
Rating 8 - Good. 185 out of 700 reviews
Rating 6 - Okay. 28 out of 700 reviews
Rating 4 - Poor. 5 out of 700 reviews
Rating 2 - Terrible. 7 out of 700 reviews

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 4 nights in Aug 2025

10/10 Excellent

Shoko

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Po Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to train station and shopping malls
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic access for Billie EIlish's HMHAS tour at Saitama Super Arena. With a 7-Eleven & Lawson right across the public square, ticket collection was super easy and the train station is literally next door. The room was perfect for a short concert stay, and the breakfast buffet was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great experience with excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for several nights. Nice hotel room. Conveniently located near shopping and train station.
Stayed 4 nights in May 2025

10/10 Excellent

Mayu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at very convenient place. Room was clean and spacious. Buffet had great choices of Japanese/western food
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
I liked how quiet my stay was. Rooms were nice. It was also super convenient to be located so close to the train station and the arena.
Stayed 2 nights in Nov 2024

10/10 Excellent

SHINICHI ALVIN

Liked: Amenities
I like the service, very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Anzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station. Breakfast is served until 10am so you can relax. The buffet is very delicious. There are no steps in the bathroom. Quiet. The only view from the window was the building in front of me. It was a bit difficult for a 4-day stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for attending events at Saitama super arena.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

I attended an event at the super arena. Absolutely amazing location for train station and event.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new and safe hotel. Direct access from the station.　There are no steps in the bathroom. The basic makeup kit was very helpful. The staff were very kind. The breakfast was delicious and beautiful. It was served until 10am so there was no stress. I would like to stay here again if I have the opportunity. Thank you.
Stayed 2 nights in May 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025

6/10 Okay

??

Good
Stayed 2 nights in Dec 2024

10/10 Excellent

May Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Service very good! Very near to TRAIN STATION… outside of the hotel only! Very clean.. very safe.. perfect for me! Can keep our luggage after check out! Thanks a lot!! Will come again…. ❤️😁
Stayed 2 nights in Dec 2024

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室はとても清潔でした。
Stayed 1 night in Sep 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
立地が素晴らしく、時間外のチェックインに
Stayed 2 nights in Sep 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても清潔な客室で大満足です。
Stayed 1 night in Sep 2025

8/10 Good

AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さいたまスーパーアリーナのイベントに行くのに、凄く便利でした。
Stayed 2 nights in Sep 2025

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities
何度か利用しています。部屋は清潔感があり過ごしやすいです。駅前ですが電車の音は全く気になりません。一番のお気に入りは朝食でとても美味しいです。野菜をふんだんに使ったおかずや県産の和紅茶が楽しめます。
Stayed 1 night in Sep 2025

8/10 Good

YUMA

Liked: Cleanliness, staff & service, property conditions & facilities
1泊でしたが、快適に過ごせました
Stayed 1 night in Sep 2025

10/10 Excellent

Kodai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切でした。 部屋も綺麗、眺めもよし。
Stayed 1 night in Aug 2025

10/10 Excellent

Amrita-rium

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025