Thank you for having chosen to stay at Melia Tortuga Beach Resort & Spa for your holidays. We regret to learn that your stay was not according to your expectations, we are at your disposal for any assistance that you may need. We hope that you will give us the opportunity to change this opinion on your next stay.Kind regards,Anna Landim

Dear Guest, Thank you for your trust in having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having set aside some of your valuable time to share your feedback with us and with fellow travelers online. We are sorry that the standard of our services were not able to meet your expectations. We always welcome each constructive feedback and suggestions from our guests and take them into account for the continuous enhancement of our services. . Thank you once again for your contribution, we hope that we can persuade you to return for another stay and allow us the opportunity to change your perception about us. Best regards, Melia Tortuga Management Team

Dear Ramalingam, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Guest, Thank you for your trust in having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having set aside some of your valuable time to share your feedback with us and with fellow travelers online. We are sorry that the standard of our services were not able to meet your expectations. We always welcome each constructive feedback and suggestions from our guests and take them into account for the continuous enhancement of our services. . Thank you once again for your contribution, we hope that we can persuade you to return for another stay and allow us the opportunity to change your perception about us. Best regards, Melia Tortuga Management Team

Dear Francoise, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Raphael, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Anabela, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Guest, Thank you for your trust in having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having set aside some of your valuable time to share your feedback with us and with fellow travelers online. We are sorry that the standard of our services were not able to meet your expectations. We always welcome each constructive feedback and suggestions from our guests and take them into account for the continuous enhancement of our services. . Thank you once again for your contribution, we hope that we can persuade you to return for another stay and allow us the opportunity to change your perception about us. Best regards, Melia Tortuga Management Team

Dear Mr. Orjan, First of all we would like to thank you for spending time to rate the Hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. It's always a pleasure to welcome you in our little paradise in Sal island, Cabo Verde and we can't wait to welcome you here soon again. Best personal regards from Sal Your Meliá Tortuga Beach Resort & Spa Team

Dear Guest, First of all we would like to thank you for spending time to rate the Hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. It's always a pleasure to welcome you in our little paradise in Sal island, Cabo Verde and we can't wait to welcome you here soon again. Best personal regards from Sal Your Meliá Tortuga Beach Resort & Spa Team

Dear Guest, Thank you for your trust in having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having set aside some of your valuable time to share your feedback with us and with fellow travelers online. We are sorry that the standard of our services were not able to meet your expectations. We always welcome each constructive feedback and suggestions from our guests and take them into account for the continuous enhancement of our services. . Thank you once again for your contribution, we hope that we can persuade you to return for another stay and allow us the opportunity to change your perception about us. Best regards, Melia Tortuga Management Team

Dear Mrs. Nathalie, First of all we would like to thank you for spending time to rate the Hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. It's always a pleasure to welcome you in our little paradise in Sal island, Cabo Verde and we can't wait to welcome you here soon again. Best personal regards from Sal Your Meliá Tortuga Beach Resort & Spa Team

Dear Guest, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Guest, Thank you for your trust in having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having set aside some of your valuable time to share your feedback with us and with fellow travelers online. We are sorry that the standard of our services were not able to meet your expectations. We always welcome each constructive feedback and suggestions from our guests and take them into account for the continuous enhancement of our services. The rooms are cleaned on a daily basis, and the bed sheets are changed all the others day due to our sustainability commitment with the environment, except below customer request for daily change. Please note that beach towels are offered at no charge, though there is a deposit that is returned when the towels are returned. Thank you once again for your contribution, we hope that we can persuade you to return for another stay and allow us the opportunity to change your perception about us. Best regards, Melia Tortuga Management Team

Caro Mauri, Grazie per aver scelto Meliã Tortuga Beach Resort & Spa per le sue vacanze e per aver trovato tempo per offrire la sua impressione. mi dispiace molto leggere riguardo alla delusione delle sue vacanze da noi. Abbiamo anche ricevuto opinioni molto positive da altri clienti e in conclusione questo dipende molto dal gusto personale di ognuno. Inoltre raccomandiamo ai nostri clienti di riportare immediatamente ogni tipo di anomalia riguardo al servizio per poter risolverlo il prima possibile. Ringrazio nuovamente per il suo apporto, sarà utile per continuare a migliorare il nostro servizio e speriamo ci dia di nuovo l’opportunità per dimostrarlo nel futuro. Cordialmente,

Dear Guest Thank you for having chosen Tortuga Beach Resort & Spa for your holidays and for having set aside some of your precious time to review our hotel. We regret to perceive from your rating that we were not able to fully meet your expectations, this is not the kind of impression that we would like you to retain from your stay with us, quite the contrary we strive to provide our guests with a memorable stay each time. There is always a Guest Experience manager available at the hotel to listen to our guests and offer any assistance should they require it, and of course our Management Team are always available at the Hotel for our guests, therefor we always recommend our guests to not hesitate to contact us during their stay for any assistance that they may need. We hope that you will give us the opportunity to offer you our services once more by returning for another stay in the not so distant future and allow us the chance to change your perception about us. Kindest Regards, The Melia Tortuga Management Team.

Dear Guest, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Guest, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Guest, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Mrs. Cathy, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Mrs. Nathalie, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear MrsEdewor, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Guest, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Izor, Thank you very much for choosing Meliá Tortuga for your vacations and for sending us your comments. We are pleased to know that you have enjoyed your vacation at our hotel. Your satisfaction is important to us as it is the main objective of our services. We look forward to receiving you again as our guest in the not too distant future. Sincerely,

Dear Guest, Thank you for having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to tell us about your holiday experience. Your omments will be forward it to the department in charge for their consideration, we hope that with this in mind you will give us the pleasure of your visit again in the near future. Kind regards,

Dear Guest, Thank you for having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to tell us about your holiday experience. Thank you very much for such a wonderfull comment.we hope that with this in mind you will give us the pleasure of your visit again in the near future. Kind regards,

Estimado, Muchas gracias por haber elegido Meliá Tortuga para sus vacaciones y por hacernos llegar sus comentarios. Nos satisface saber que ha disfrutado de sus vacaciones en nuestro hotel. Su satisfacción es importante para nosotros pues es el objetivo principal de nuestros servicios. Esperamos poder recibirle nuevamente como nuestro huésped en un futuro no muy lejano Atentamente

Dear Guest, Thank you for having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to tell us about your holiday experience. Thank you very much for such a wonderfull comment.we hope that with this in mind you will give us the pleasure of your visit again in the near future. Kind regards,

Dear Guest, Thank you for having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to tell us about your holiday experience. Thank you very much for such a wonderfull comment.we hope that with this in mind you will give us the pleasure of your visit again in the near future. Kind regards,

Dear Guest Thank you for having chosen Tortuga Beach Resort & Spa for your holidays and for having set aside some of your precious time to review our hotel. We regret to perceive from your rating that we were not able to fully meet your expectations, this is not the kind of impression that we would like you to retain from your stay with us, quite the contrary we strive to provide our guests with a memorable stay each time. There is always a Guest Experience manager available at the hotel to listen to our guests and offer any assistance should they require it, and of course our Management Team are always available at the Hotel for our guests, therefor we always recommend our guests to not hesitate to contact us during their stay for any assistance that they may need. We hope that you will give us the opportunity to offer you our services once more by returning for another stay in the not so distant future and allow us the chance to change your perception about us. Kindest Regards, The Melia Tortuga Management Team.

Caro silvio , Obrigado por eleger o Melia Tortuga Beach Resort & Spa para as suas férias e pelo seu tempo tomado para partilhar a sua experiência no Expedia. Suas amáveis palavras são muito apreciadas, e estamos felizes em saber que você gostou da sua estadia e que para si o Hotel é lindo. Por favor, tenha certeza de que suas calorosas palavras de elogio serão encaminhadas a toda a nossa equipe. Sentimos muito que o tempo não foi o mais favorável durante a sua estadia. Gostaríamos de agradecer mais uma vez por trazer os seus valiosos comentários à nossa atenção, estes serão levados em conta, pois estamos empenhados em melhorar constantemente os nossos serviços, para alcançar a satisfação completa de cada hóspede. Tem sido um prazer tê-lo como nossos convidados e certamente esperaremos uma nova visita sua em um futuro não muito distante. Com os melhores cumprimentos, A Direcção do Meliá Tortuga.

Dear Guest, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on Expedia. We would like to thank you for rating the Hotel and for the amazing score on all the services this information will surely be shared with all our team members and we are sure that it will serve as a motivation to keep up with their effort. We also thank you for bringing into our attention the details that require our immediate attention, we will forward it to the department in charge for their consideration It has been truly a pleasure to have you as our guests, and we shall look forward to welcome you back more often to our resort in the future. Kind regards, Melia Tortuga Management Team

Dear Guest, Thank you for allowing us the pleasure to accommodate you at Melia Tortuga Beach Resort & Spa for your holidays and for the valuable time that you have set aside to rating the Resort. We are elated to perceive that the Hotel and it´s service in general have all contributed to a positive holiday impression, this is the aim we strive towards each day, it will be a pleasure to share it with our team members and we are sure that they will be very happy to hear from you again. It is with this positive perception in mind that we shall look forward to see you again as our guests more often in the future. Kind regards, Melia Tortuga Management Team

Dear Kerry, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on Expedia. We would like to thank you for rating the Hotel and for the amazing score on all the services this information will surely be shared with all our team members and we are sure that it will serve as a motivation to keep up with their effort. We also thank you for bringing into our attention the details that require our immediate attention, we will forward it to the department in charge for their consideration. It has been truly a pleasure to have you as our guests, and we shall look forward to welcome you back more often to our resort in the future. Kind regards, Melia Tortuga Management Team

Dear Guest, Thank you for allowing us the pleasure to accommodate you at Melia Tortuga Beach Resort & Spa for your holidays and for the valuable time that you have set aside to rating the Resort. We are elated to perceive that the Hotel and it´s service in general have all contributed to a positive holiday impression, this is the aim we strive towards each day, it will be a pleasure to share it with our team members and we are sure that they will be very happy with your rating. It is with this positive perception in mind that we shall look forward to see you again as our guests more often in the future. Kind regards, Melia Tortuga Management Team

Dear Guest, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on Expedia. We would like to thank you for rating the Hotel and for the amazing score on all the services this information will surely be shared with all our team members and we are sure that it will serve as a motivation to keep up with their effort. It has been truly a pleasure to have you as our guests, and we shall look forward to welcome you back more often to our resort in the future. Kind regards, Melia Tortuga Management Team

Dear Guest, Thank you for allowing us the pleasure to accommodate you at Melia Tortuga Beach Resort & Spa for your holidays and for the valuable time that you have set aside to rating the Resort. Sorry to reply in English but i don't speak Italian. We are elated to perceive that the Hotel and it´s service in general have all contributed to a positive holiday impression, this is the aim we strive towards each day, it will be a pleasure to share it with our team members and we are sure that they will be very happy to hear from you again. Please note that the we sell different packages at the Hotel, and the agencies should give the correct information’s to customers, we are however glad that our team managed to get you properly informed. It is with this positive perception in mind that we shall look forward to see you again as our guests more often in the future. Kind regards, Melia Tortuga Management Team

Dear Guest, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on Expedia. We would like to thank you for rating the Hotel and for the amazing score on all the services this information will surely be shared with all our team members and we are sure that it will serve as a motivation to keep up with their effort. It has been truly a pleasure to have you as our guests, and we shall look forward to welcome you back more often to our resort in the future. Kind regards, Melia Tortuga Management Team

Cher invité, Nous tenons à vous remercier pour avoir choisi le Melia Tortuga Beach Resort & Spa pour vos vacances et pour avoir pris le temps de partager votre expérience de vacances avec nous et avec d’autres voyageurs sur Expedia. Après avoir lu votre description de nos services, il nous reste un sentiment de satisfaction sachant que nos clients sont rentrés chez eux avec une impression très positive de notre complexe. Nous sommes ravis de savoir que vous avez apprécié notre service de transfert. Toutes nos suites sont nettoyées tous les jours de 9h00 à 17h00 et remplies de tous les équipements nécessaires. Cependant, les deux derniers jours, vous aviez le panneau "Do Nost Disturb" sur votre porte, c’est pourquoi votre chambre n’était pas propre. Votre contribution est très appréciée. Elle est très utile pour nous aider à améliorer et à adapter continuellement nos services aux besoins de nos clients. Chaleureuses salutations, Equipe de direction de Melia Tortuga

Cher invité, Tout d'abord, nous souhaitons vous remercier pour avoir choisi le Melia Tortuga Beach Resort & Spa pour vos vacances et pour avoir pris le temps de partager votre expérience de vacances avec nous et avec d'autres voyageurs sur Expedia. Nous tenons à vous remercier d’avoir évalué l’hôtel et pour le score exceptionnel obtenu pour tous les services. Ces informations seront certainement partagées avec tous les membres de notre équipe. Nous sommes certains que cela servira de motivation pour poursuivre leurs efforts. Notre hôtel met tout en œuvre pour répondre aux besoins variés de nos clients internationaux en offrant un large éventail de choix dans un restaurant principal sous forme de buffet et trois restaurants à thème. Nous sommes désolés que vous n'ayez pas aimé la nourriture servie à Spices et Ô.Grille. Nous vous remercions également d'avoir attiré notre attention sur les détails qui requièrent notre attention immédiate. Nous les transmettrons au ministère responsable pour qu'il les examine. Ce fut un réel plaisir de vous recevoir en tant qu'invités et nous espérons pouvoir vous accueillir de nouveau plus souvent dans notre complexe. Sincères amitiés, Equipe de Direction de Melia Tortuga

Dear Wim, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on Expedia. We would like to thank you for rating the Hotel and for the amazing score on all the services this information will surely be shared with all our team members and we are sure that it will serve as a motivation to keep up with their effort. It has been truly a pleasure to have you as our guests, and we shall look forward to welcome you back more often to our resort in the future. Kind regards, Melia Tortuga Management Team

Dear verblijf, Thank you for allowing us the pleasure to accommodate you at Melia Tortuga Beach Resort & Spa for your holidays and for the valuable time that you have set aside to rating the Resort. We are elated to perceive that the Hotel and it´s service in general have all contributed to a positive holiday impression, this is the aim we strive towards each day, it will be a pleasure to share it with our team members and we are sure that they will be very happy to hear from you again. It is with this positive perception in mind that we shall look forward to see you again as our guests more often in the future. Kind regards, Melia Tortuga Management Team

Dear Guest, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on Expedia. We would like to thank you for rating the Hotel and for the score on all the services this information will surely be shared with all our team members and we are sure that it will serve as a motivation to keep up with their effort. We also thank you for bringing into our attention the details that require our immediate attention, we will forward it to the department in charge for their consideration It has been truly a pleasure to have you as our guests, and we shall look forward to welcome you back more often to our resort in the future. Kind regards, Melia Tortuga Management Team

Dear Guest, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on Expedia. Sorry to write in English but I do not speak Norwegians. We would like to thank you for rating the Hotel and for the amazing score on all the services this information will surely be shared with all our team members and we are sure that it will serve as a motivation to keep up with their effort. your acknowledgement of our team is very appreciated. It has been truly a pleasure to have you as our guests, and we shall look forward to welcome you back more often to our resort in the future. Kind regards, Melia Tortuga Management Team

Dear anasse on, It has been truly a pleasure having you as our guests and we are very happy that you have had an enjoyable stay experience with us. We are grateful for the trust that you placed in us by choosing Melia Tortuga Beach Resort & Spa for your holidays and for the time that you have set aside to share your experience with us and with fellow travelers online. Having read your description, we are glad that you enjoyed your stay experience. We also appreciate your kind comments regarding each aspect of our services and facilities and for having recommended our hotel to prospective guests. Each positive feedback received from our guests is truly appreciated and motivates us to keep up with the good work. We thank you once again for your valuable contribution, we are already looking forward to having you with us again in the not so distant future. Kind regards, Melia Tortuga Management Team

Dear Guest, Thank you for allowing us the pleasure to accommodate you at Melia Tortuga Beach Resort & Spa for your holidays and for the valuable time that you have set aside to rating the Resort. We regret to perceive from your rating that we were not able to fully meet your expectations, this is not the kind of impression that we would like you to retain from your stay with us, quite the contrary we strive to provide our guests with a memorable stay each time. We recommend our guests to not hesitate to contact our Guest Experience during their stay for any assistance that they may need. Having said this, we will continue to intensify our efforts to enhance our services and ensure the satisfaction of our guests. We hope that you will give us the opportunity to offer you our services once more by returning for another stay in the not so distant future and allow us the chance to change your perception about us. Kind regards, Melia Tortuga Management Team