Khách sạn Salcajá

"Cuando llegamos no estaba ninguna reservacion registrada en el frontdesk, teniamos que volver a pagar la noche. Tambien no habia agua caliente, mi esposa rechazoʻ quedarnos. NO NOS HOPEDAMOS ALLI NINGUNA NOCHE. POR FAVOR NECESITAMOS REFUND!!"

"Buena ubicación y estado en general del hotel. Buen parqueo"

"The hotel was very clean and the staff were amazing. There was an issue with their key card system, but they always had a staff member waiting to take us to our room and open the door for us. Overall, we were very impressed."

"The hotel is gorgeous and immaculate, and the staff is ALWAYS available to help. My room was beautiful, the bed comfortable and the style eclectic and comfortable. I could live there! I forgot my phone charger and the person behind the desk loaned me exactly what I needed. I highly recommend this hotel AND the restaurant, especially the tapas!"

"Love the colonial style, friendly staff and easy access"

"Great deal for the money. Very nice feel to the room and the common space. Very quiet. The big negative - when we got there, no one was there. When we called no one answered. It's Guatemala. so we went for a coffee. When we finally got an answer, the guy was wonderful, friendly, and explained he'd been somewhere else. And once we got inside it was much better than i expected for the price. Will stay every time i go to Xela."

"Logement très bien situé pour pouvoir visiter la ville. Il y a un parking à disposition mais à quelques minutes à pieds. La chambre est petite mais les lits confortables. Salle de bain et toilettes partagés mais propres. Nous avons pu laisser des affaires dans le frigo de la cuisine et faire à manger le soir. Le petit déjeuner est super! On peut choisir à la carte ce que l'on souhaite. Le personnel était agréable."

"Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. "

"It cUsed many problems to get another booking, cause the hotel is out of service.I went and it’s closed. Apparently, a shopping mall will be built soon. I think it would be very good that you make updates to avoid these inconvenients to your customers. I hope the vredit card iwas not charged. The bank says they aren’t responsible for this and still it cannot be seeen on the ststement of account. First time I have this inconvenient. May you help me finding out about payment? Thanks a lot. "

"Sin duda es un lugar que recomiendo restaurante habitación y servicio del personal excelente gracias. "

"This was the worst hotel stay I have ever experienced. The rooms are NOT what are pictured here. When we arrived we were told our room was down the street. We were walked there by a hotel staff who showed us a door off the busy street, and down a dark and dirty flight of steps. The view is incredible, but it stops there. The room was dirty - the kitchen was beyond filthy with food splashed on the walls, an unlevel refrigerator, and a water container that looked unkept and unsafe. There...

"Really cute place. They went the exta mile on the "vintage" decor. The hotel cafe was a nice amenity and very convenient. The parking was secure too and we were able to walk to several nice coffee shops, the park and restaurants."

"El lugar esta ubicado en la montaña con una vista increíble al lago y los volcanes. Aun asi no es para todos, nos hubiera conocer que los baños eran ecológicos desde antes de reservar. Las yurtas (tiendas de campaña tipo glamping) cuentan con todo lo necesario para pasar una buena noche, cama grande y colchón un poco duro. Nuestra Yurta con el numero 1 tenía varias parte abiertas, no selladas correctamente, lo que permitía el paso a mas insectos por los huecos de las esquinas. Aun asi tuvimos...

"A good place to stay closed to mid-town "