Khách sạn San Antonio

"The big problem was checkin staff, they insisted I was not in the computer despite my copy of my confirmation number, my Real ID drivers license etc. They were impatient and incompetent, particularly in dealing with the names and paper work, and were not pleasant about it. To my shock we were basically raising our voices at each other and I was MOST uncomfortable about this.I finally did convince them of my identity, but it was a very poor experience in a very mediocre and minimal facility. Our...

"The grounds and landscaping were beautiful.The room was very comfortable and the complementary bottle of wine was a bonus.The dinner at it’s restaurant(Due West) Was greatly enjoyed.Overall, a pleasurable trip."

"Breakfast the first 2 days was amazing but the last day several people were checking out Monday morning and taking several plates full of food and leaving very little for other people staying there. We had 2 diabetic kids with pretty much nothing left for them to eat at 8:30 in the morning and it was a main reason for staying at your hotel."

"Do NOT stay here! It was not a clean place I felt dirty the whole time. The room smelled so gross and musty. One of the pillows had dirt on it. There were stains on the carpet as well. I didn’t have a private bathroom and had to share one and being a young single woman I was scared and the booking didn’t even specify I wouldn’t have my own bathroom. The service was so bad there was only like two people working there. Save your money and book somewhere else!!!"

"Rooms were clean and staff friendly."

"The hotel met our needs and expectations. Parking was just enough, not a vacant spot. Spacious basic room, I like the light-up vanity mirror. One thing to improve , the bathroom could use a stronger exhaust fan, so the bathroom doesn't get all steamed up with condensation after the first user."

"The only ty"

"Appreciated being able to check in early. Room was very plain but adequate. Only complaint was on Expedia it said a Queen bed but the bed in the room we had was definitely smaller than a Queen (Double?). Hotel said that was an "Expedia" issue."

"Amazing "

"Very friendly staff, simple parking, a clean room. It was very easy to plug in all our electronic devices. Nice shower, and a simple, but good breakfast."

"The room had no table or desk. The mattress was nice and firm. Very good bakery across the street for breakfast."

"Overall it was a great state parking felt safe"

"Yes everything was great "

"I hardly ever leave negative reviews but this was one of the most rundown motel 6 I’ve ever stayed at. Trash was overflowing all over the property, stains on the floor of my room, no mini fridge. I believe a lot of it was long term renters, which is all good but the place was sooo rundown. Positives, WiFi worked, had an ice machine, had a bad to sleep in Would not stay again. "

"It was at a great location. It was clean. Parking was easy and the price was right."

"Great service. Clearly pet friendly"

"Very clean and comfortable. Dog friendly. This is an economy hotel. Be prepared for no refrigerator, microwave, coffee maker, or breakfast. Coffee and cold cereal available."

"Excellent stat. Would recommend and stay again!"

"We had a great stay at this hotel in Novato. The room was spacious and had everything we needed to feel comfortable. Housekeeping came every other day, which worked perfectly for us and kept everything clean and tidy. The free breakfast was excellent, with plenty of options to choose from, and the staff was always nearby to refill items and make sure guests had everything they needed. Everyone we interacted with was friendly and helpful. If we come back to Novato, we will definitely stay here...

"Nice property. "