2/10 - Tồi
Patricia
Đi cùng gia đình và trẻ nhỏ
06/04/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Zero amenities, the beds and bed pads were really dirty, both beds looks like they haven't changed the linen but one of the bed has a really dirty linen, the sheets has an stain, plus the bathroom looks like they didn't cleaned hairs in the tub, only 2 towels no mat for the floor anyway everything was terrible, my bad i couldn't take any pictures of evidence, I totally forgot about it, I was frustrated because I didn't expect it something like that, I went back to the main office to notify the person who is in charge of receiving the customers. He sent me the housekeeping lady to replace the sheets but, I had a child with me and I decided to rent another hotel, I don't going to stay in something like that not even for free. I do work in housekeeping department for more than 21 years, and I have enough experience to know when someone doesn't change the linen, so for any circumstances I will stay in a hotel so dirty like this, plus outside the room the panorama was just nasty, prostitute around there, well I am so glad we found another room in a better place. Of course not refund 😒 so I am totally disappointed that managers don't get involved with their housekeeping job. I Hope one of those days OSHA inspect the place. This is my first time ever i took so long written something negative about any other hotels. I spent the Friday, at huntington beach hotels and I used to visit the same hotel because of the quality of service.
Patricia
Lưu trú 1 đêm vào Tháng 4, 2026
