Ant infestation. I have videos. They were crawling through the bathroom wallpapers and in the main room under the sink. Contacted the front desk to change rooms and was told they'd send an inspector to check out the room and either relocate us or give us a spray bottle to spray the ants. We returned to the room in the evening to find the ants still there, NO SPRAY BOTTLE, and our bedsheets removed. We returned to the front desk and asked what happened, and were told that the inspector DID NOT EVEN ENTER OUR ROOM because we weren't in the room. We were NOT informed the inspector had to have us there to inspect, nor did we have the time since we had detailed trip plans and were only sleeping in the room. Additionally, they DID NOT GIVE US OUR BEDSHEETS BACK. They said they'd give us four basic blankets to put on our bed, but only had three. We slept on a bare mattress covered by small blankets in a room infested by ants on the night of my birthday. The room also did not come with a TV remote or Do Not Disturb Sign, which I had to ask the front desk for. I will be requesting a refund.
