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"It is definitely family friendly but don't forget water shoes for the kids as the area around the kids pool was quite slippery. I wish the drinks were a little more consistent and that they cleaned up the glasses around the pool area more. We stayed around the activities pool so I can only speak on that. The Asian restaurant (Silk) was awesome, the Italian (Amalfi) was also very good but La Pergola (Mexican) was terrible. Nice omelet station at the buffet. Snack bar (La Bamba) was very good and there's an ice cream stand as well. It is a time share resort but we were only approached when we arrived and they respected that we were not interested. And I loved that there was laundry available for 120 pesos per load including soap. Didn't have to bring home wet clothes!"

"excellent stay and staff. 1st floor doesn't have much of an ocean view but are nice spacious rooms and balconies."

"No restaurant choices, only buffet and very expensive. WiFi was terrible if working at all. "

"We experienced being part of a lock down in the Puerto Vallarta area. The hotel and all restaurants closed down however fortunately they let us stay another night as road was closed. Unfortunately we were a victim of extreme price gouging. Being charged twice the room price without notice for the Sunday night stay stay. Will not be back. "

"YES"

"Service at the restaurants very slow. Opening hours of the restaurant by the pool closes 6pm at sunset time…"

"Everything was great"

"This is a lovely hotel and the staff go above and beyond to make it so. Elisabeth, Oscar, and Raul were particularly outstanding in their attentiveness and kindness, but everyone we encountered was great. We stayed in a two bedroom suite and it was spacious and comfortable and luxurious. The balcony is more of an enclosed room with a small open window and a little foot pool, but it was fine because we were enjoying the rest of the resort all day. It is closer to the theme park and that will be amazing when it opens, but the transportation system with the gondola, buses, and trams are well designed and so easy to navigate. They need more signage for the Bon hotel on the footpaths, however. The only regret is we didn’t get to stay long enough and enjoy the amazing pool near Bon, as we spent most of our time near the Beachland, the main pools, and lazy river and waterside. Vidanta in general is gorgeous, expansive, and very thoughtfully laid out. We loved it! Gracias!"

"Mejorar la comida"