Lối vào nơi lưu trú

Nhận xét về Omni San Francisco Hotel

4.5 out of 5
Omni San Francisco Hotel
500 California St, San Francisco, CA

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 797/1002 nhận xét" "
Đánh giá 8 - Tốt. 130/1002 nhận xét" "
Đánh giá 6 - Được. 41/1002 nhận xét" "
Đánh giá 4 - Kém. 18/1002 nhận xét" "
Đánh giá 2 - Tồi. 16/1002 nhận xét" "

9,8/10

Sạch sẽ

9,8/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Eduardo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was clean safe and centrally situated.
Lưu trú 2 đêm vào Tháng 5, 2024
Mustafa trả lời vào 28/05/2024
Thank you for taking the time to share your feedback following your stay at the Omni San Francisco. We are delighted to receive your perfect rating!Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional experience.

10/10 - Xuất sắc

geraldine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love the entrance, staff was very friendly and love the special treat that was given to us on our first night. We will definitely be back, love the Omni SF!
Lưu trú 2 đêm vào Tháng 5, 2024
Mustafa trả lời vào 28/05/2024
Thank you for taking the time to share your feedback following your stay at the Omni San Francisco. We are delighted to receive your perfect rating!Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional experience.

10/10 - Xuất sắc

Ryan

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
location
Lưu trú 1 đêm vào Tháng 5, 2024
Mustafa trả lời vào 27/05/2024
Thank you so much for your perfect rating and for taking the time to complete our survey! We are delighted to hear that you had an outstanding stay at the Omni San Francisco. We look forward to welcoming you back soon. If there is anything we can do to make your next stay even more memorable, please do not hesitate to let us know.

10/10 - Xuất sắc

Un Kuan

Thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 5, 2024
Tyler trả lời vào 27/05/2024
Thank you for your perfect rating and for your wonderful feedback. We look forward to welcoming you back to Omni San Francisco in the future!

10/10 - Xuất sắc

John

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My stay at the Omni was amazing. People were nice, location was ideal, and food was delicious. I will definitely be coming back.
Lưu trú 1 đêm vào Tháng 5, 2024
Tyler trả lời vào 27/05/2024
Thank you for your perfect rating and for your wonderful feedback. We're delighted to hear that you enjoyed our staff, location and how delicious our food was. We appreciate your kind words and look forward to welcoming you back to Omni San Francisco in the future!

10/10 - Xuất sắc

Alexander

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All the staff we have met were very nice. The hotel is clean. The location is convenient to take public transportation.
Lưu trú 4 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 21/05/2024
Thank you for your perfect rating and for your wonderful feedback. We're delighted to hear about our wonderful staff. We appreciate your kind words and look forward to welcoming you back to Omni San Francisco in the future!

10/10 - Xuất sắc

Anthony

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
None
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 21/05/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 - Kém

Oleg

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Overpriced and overrated.
Lưu trú 6 đêm vào Tháng 5, 2024
Mustafa trả lời vào 20/05/2024
Thank you for your rating and for your wonderful feedback. We're delighted to hear that you found our staff friendly, accommodating, and helpful.We appreciate your kind words and look forward to welcoming you back to Omni San Francisco in the future!

6/10 - Được

Adam, Half Moon Bay

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Mustafa trả lời vào 20/05/2024
Thank you for your rating and for your wonderful feedback. We're delighted to hear that you found our staff friendly, accommodating, and helpful.We appreciate your kind words and look forward to welcoming you back to Omni San Francisco in the future!

10/10 - Xuất sắc

Elia

Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were exceptionally friendly and helpful.
Lưu trú 3 đêm vào Tháng 5, 2024
Tyler trả lời vào 17/05/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Robert

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A superb staff who are concerned about your well being
Lưu trú 2 đêm vào Tháng 5, 2024
Tyler trả lời vào 17/05/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - Tốt

Doh Won, Brea

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Liked the location and staff friendliness. Disliked hefty parking charges and taxes added on top of the prepaid amount.
Lưu trú 3 đêm vào Tháng 5, 2024
Mustafa trả lời vào 14/05/2024
Thank you so much for your recent stay at Omni San Francisco and for taking the time to share your feedback. We are absolutely delighted to hear that you had a perfect experience with us and awarded us a score of 5! Your kind words mean a lot to our team, and it's wonderful to know that we exceeded your expectations.We look forward to welcoming you back for another exceptional stay in the near future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.

10/10 - Xuất sắc

Patricia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Mustafa trả lời vào 14/05/2024
Thank you so much for your recent stay at Omni San Francisco and for taking the time to share your feedback. We are absolutely delighted to hear that you had a perfect experience with us and awarded us a score of 5! Your kind words mean a lot to our team, and it's wonderful to know that we exceeded your expectations.We look forward to welcoming you back for another exceptional stay in the near future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.

10/10 - Xuất sắc

Maeve

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 15/05/2024
Thank you so much for your recent stay at Omni San Francisco and for taking the time to share your feedback. We are absolutely delighted to hear that you had a perfect experience with us and awarded us a score of 9! Your kind words mean a lot to our team, and it's wonderful to know that we exceeded your expectations. We look forward to welcoming you back for another exceptional stay in the near future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.

10/10 - Xuất sắc

Danika

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was fantastic. The area was kind of deserted on the weekends but we enjoyed it overall.
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 11/05/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 - Tồi

Shadi

Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Bev

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I definitely recommend this hotel! Everything was perfect! The staff was amazing, food was delicious, hotel itself was amazing. They went above and beyond! My daughter graduated this weekend from the GGU, and my husband retired from 30 years Active Duty service (US Navy); when we checked into our rooms they had set up a complimentary charcuterie board and bottle of champagne.. along with a card. I highly recommend this hotel! It won’t disappoint
Lưu trú 2 đêm vào Tháng 5, 2024
Mustafa trả lời vào 07/05/2024
Thank you for taking the time to complete our survey following your recent stay at Omni San Francisco. We are delighted to learn that you had a perfect experience with us.Your feedback means a great deal to us, and we are thrilled to hear that you were fully satisfied with your stay. If there is anything specific you enjoyed or any areas where we can improve, please don't hesitate to let us know.We look forward to welcoming you back to Omni San Francisco for another exceptional stay in the future.

4/10 - Kém

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
The amenities that are “promised” are by request. I had to wait over an hour to get a mini fridge brought to the room. They asked if they should bring a microwave too. So not only do you need to request the amenities the internet service is terrible for a place with this rating and price. I’m shocked to be honest.
Lưu trú 2 đêm vào Tháng 5, 2024
Mustafa trả lời vào 07/05/2024
Thank you for sharing your feedback, Robert. We apologize for the inconvenience you experienced with the amenities and internet service. Your comments will be shared with our team for improvement. We appreciate your business and hope to have the opportunity to exceed your expectations in the future.

10/10 - Xuất sắc

Nancy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff at the hotel are incredible. They are always pleasant and helpful. My room was delightful (once again). They make it so easy to obtain anything I need to make my stay delightful.
Lưu trú 3 đêm vào Tháng 5, 2024
Mustafa trả lời vào 07/05/2024
Thank you for taking the time to complete our survey following your recent stay at Omni San Francisco. We are delighted to learn that you had a perfect experience with us.Your feedback means a great deal to us, and we are thrilled to hear that you were fully satisfied with your stay. If there is anything specific you enjoyed or any areas where we can improve, please don't hesitate to let us know.We look forward to welcoming you back to Omni San Francisco for another exceptional stay in the future.

10/10 - Xuất sắc

Lina, Newport Beach

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great staff and service.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 04/05/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Christy

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a wonderful hotel with excellent staff and accommodations. It’s in a great location walkable to the Embarcadero, Ferry Building and China Town. They do allow pets which is nice for our fur babies but be careful to ask for deep cleaning if you have allergies. The restaurant and bar close very early on Saturdays so plan accordingly. The front desk staff are very friendly and accommodating, making sure we had an enjoyable stay.
Lưu trú 4 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 03/05/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - Được

Ali

Lưu trú 2 đêm vào Tháng 4, 2024
Mustafa trả lời vào 23/05/2024
Hello Ali, I hope you enjoyed your stay at Omni San Francisco. Can you please give us more information on how we could have earned a perfect "5" from your stay at our hotel.

10/10 - Xuất sắc

Amrit Pal

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing property in SFO downtown! Loved the aesthetic of the hotel.
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 02/05/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - Tốt

Emma

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 01/05/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Ariga

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel staff were very nice and helpful.
Lưu trú 2 đêm vào Tháng 4, 2024
Mustafa trả lời vào 29/04/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 - Tồi

Faith

Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 19/05/2024
Thank you for sharing your feedback, Faith. Please let us know of any specifics that we can share with the team that we can improve on. We appreciate your business and hope to have the opportunity to exceed your expectations in the future.

8/10 - Tốt

Michele

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved this hotel very much. It was gorgeous and comfortable. I would have given it 5 stars but we had one incident that was completely unacceptable and was never resolved. We had a man enter our room randomly without knocking. Turned out he was from the landscaping crew and wanted to get on the small patio outside our room. He never knocked and spoke only Spanish. I was beyond livid ! In no way or in no situation was this acceptable ! I was in the bathroom they faced the door and my husband was dressed but laying on the bed watching TV. It was 8 am in the morning ! We called to speak with a manager but was told they were in a meeting. Nobody ever called and nothing was done about it. Had I been alone … or worse, in the shower - I would have sued the hotel ! Remove that incident and I loved it. Gorgeous hotel. No restaurant or area to have a drink but we found a local area.
Lưu trú 3 đêm vào Tháng 4, 2024
Mustafa trả lời vào 29/04/2024
Good morning Michele, I hope you had a wonderful stay at the Omni Hotel. We do not have patios in any of our guest rooms. None of our guest rooms require landscaping personal to enter any guest rooms. Was this by any chance at another hotel?

10/10 - Xuất sắc

Alex

Lưu trú 3 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 18/05/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel, superb service, convenient albeit super-expensive parking, BUT unfortunately the financial district is fairly sterile and unpopulated, except for transients, occasional tourists, and touristy restaurants and shops. It didn’t have much life to it, and walking from here seemed a bit sketchy, with the Bart barely better.
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 27/04/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

James

Lưu trú 2 đêm vào Tháng 4, 2024
Mustafa trả lời vào 14/05/2024
Thank you so much for your recent stay at Omni San Francisco and for taking the time to share your feedback. We are absolutely delighted to hear that you had a perfect experience with us and awarded us a score of 5! Your kind words mean a lot to our team, and it's wonderful to know that we exceeded your expectations.We look forward to welcoming you back for another exceptional stay in the near future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.

10/10 - Xuất sắc

Kathy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 20/04/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - Tốt

Darin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 19/04/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Melodie

Lưu trú 3 đêm vào Tháng 4, 2024
Mustafa trả lời vào 07/05/2024
Thank you for taking the time to complete our survey following your recent stay at Omni San Francisco. We are delighted to learn that you had a perfect experience with us.Your feedback means a great deal to us, and we are thrilled to hear that you were fully satisfied with your stay. If there is anything specific you enjoyed or any areas where we can improve, please don't hesitate to let us know.We look forward to welcoming you back to Omni San Francisco for another exceptional stay in the future.

10/10 - Xuất sắc

Peter

Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 04/05/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Regina

Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 01/05/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - Được

Cory

Lưu trú 1 đêm vào Tháng 4, 2024
Mustafa trả lời vào 29/04/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - Tốt

ian

Đi cùng gia đình
Classic style hotel in the financial district. Staff were very professional and helpful, oc all very clean. The Decor and general style were dated/ classic chic. The neighborhood was clean and safe. But at the weekend was very quiet with few places open and had a walk some distance to find an open coffee shop etc.
Lưu trú 2 đêm vào Tháng 4, 2024
Mustafa trả lời vào 08/04/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Pilar

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay.
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 07/04/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Mark

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was great
Lưu trú 2 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 07/04/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Roy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great base hotel for exploring the city. Staff were very friendly and helpful at all times.
Lưu trú 3 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 03/04/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Victoria

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is beautiful and the staff is very nice. I appreciated the free morning coffee. Our room was clean. I had a room with two queen beds, but the beds were quite a bit narrower than a regular queen. The restaurant they have in the hotel is unreasonably overpriced. I paid $124 for three breakfasts! Overall, I would definitely stay there again, but I’ll go eat elsewhere:)
Lưu trú 3 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 05/04/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - Tốt

Derek

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 30/03/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Nancy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel decor reminds me of beautiful hotels I stayed in as a child in San Francisco. It is well maintained and has all the amenities I needed. The staff is incredible. They anticipated all my needs, were personable, informative and very helpful. Every single staff member went out of their way to make sure my stay was perfect.
Lưu trú 3 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 27/03/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Wendy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were fantastic!
Lưu trú 2 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 27/03/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Amanda

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I enjoyed every minute of my stay here. The staff were all extremely helpful, and friendly. I felt very safe staying here and walking around. The location is convenient to freeways as well.
Lưu trú 2 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 21/03/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Nancy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everyone was so nice and welcoming whenever we walked in the front door. The bellman, front desk, manager on duty were so nice. I like being able to get bottles of water whenever we asked. One note the shower head in room 1528 needs to be adjusted-it was almost hitting the back wall of the bathtub! an adustable head would be nice. Loved the personal note by the cleaning staff as well!
Lưu trú 2 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 22/03/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Jessica

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was the most amazing stay and the staff is above and beyond- they made my stay special and I will absolutely be back!!
Lưu trú 2 đêm vào Tháng 3, 2024
Mustafa trả lời vào 15/03/2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Cory

Khách đi công tác
Friendly and fast check in
Lưu trú 1 đêm vào Tháng 3, 2024
Mustafa trả lời vào 06/03/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

ronald, LAGUNA NIGUEL

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff
Lưu trú 2 đêm vào Tháng 3, 2024
Mustafa trả lời vào 06/03/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - Xuất sắc

Elizabeth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Mustafa trả lời vào 06/03/2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.