Khách sạn San Giovanni la Punta

"Bella struttura, pulizia estrema, ma soprattutto un ottimo padrone di casa che con la sua gentilezza disponibilità e professionalità sa come mettere l'ospite a proprio agio. Meravigliosa la vista sull'Etna. Grazie Salvo."

"Piacevole pernottamento, camera pulita, spaziosa. Personale disponibile e accogliente. Consigliato"

"Hotel calme mais séjour hors saison. Petit déjeuner et diner excellents. Personnel attentif mais communicant peu en anglais. Vue superbe sur l'Etna, mais alentours en dehors de l'hôtel, sales. "

"This outstanding property is stretched over acres of beautiful countryside at the bottom of the Etna volcano. It is part of the Relais Châteaux collection, so you can expect 5 star service and amenities. Rooms and suites are spread across the property, in the middle of vineyards, lemon trees etc. The views are breathtaking, the staff is extremely helpful, nice and professional. A small downside is the under equipped gym which deserves an upgrade. I truly recommend this property weather as a...

"Très belle bâtisse avec un charme désuet. Dommage que notre chambre (mobilier, salle de bain etc) ai été aussi figée dans le temps avec mobilier ancien et disparate. Déjeuner sans plus et triste. Attention l'hôtel privatise la piscine et ses alentours pour des événements comme mariages etc donc accès très limités si vous voulez profiter des installations promises."

"We left after two nights because this might be the worst hotel in which I have ever stayed. The sink in the bathroom did not drain. When reported to the front desk, we were met with indifference, so two days passed with a backed up sink. The shower was the smallest I have ever encountered - 20 inches by 20 inches (.5 meter x .5 meter). The lukewarm water dribbled out - barely, meaning that it was very difficult to rinse the soap off. The shower was so small that one had to stand in the...

"Hotel room was nice and clean. Plenty of space. The pool was closed the whole time but we were able to lay out on the tanning chairs. The access to the “beach” was closed off due to not being ready for guests. We did not use the weight room but did visit it. Not much there but enough to get a small workout in while on vacation. There isn’t much near the hotel. We had to uber to Catania and Taormina for things to do."

"Wonderful hotel, in a wonderful location. The hotel is magical, and the Staff were outstanding. Everything about our room was perfect and the breakfast was delicious. The food from the restaurant wasn't to our liking, however this didn't affect our stay. I would recommend having a car to explore as there is nothing much within walking distance, however the hotel is so beautiful you may not want to go anywhere else! "

"Mooie schone kamer, snel inchecken en erg goed ontbijt. Parkeren niet ideaal, je moet net mazzel hebben dat er plek is. Jammer genoeg voor een ‘City Hotel’ toch wel ver van de stad, maar met de bus op zich prima te doen. Wel jammer dat het zwembad niet open was, terwijl het weer er wel naar was."

"You can’t see the beach from the hotel. Hotel it’s in great condition but dinner is somewhat limited "

"The staff were very nice. He showed me to my room and said we can pick as many oranges. Breakfast was simple. The hotel was hard to find but plenty of parking. "

"Had a great stay of 5 nights, really enjoyed the stay at this hotel. The staff here is wonderful, very helpful. The location is perfect very close to city center and easy access to all major attractions and transit. The hotel itself is very beautiful and we enjoyed the breakfast, drinks and time here at hotel and catania. "

"Palace Catania is an excellent place to stay. Our check-in experience was outstanding, largely due to the front desk attendant named Annalaura. Her professionalism, courteousness, and cheerfulness made the entire process pleasant and expedient. Fluent in English, she was more than happy to assist us in any way possible to make our stay a pleasant one. Additionally, the remaining staff, particularly in the breakfast service area, were also warm, friendly, and attentive - and the pastries were...

"Breakfast was nice. The property looks like it is undergoing a much needed renovation. Still looking a bit run down and tired outside. Pool was not open dispute warmish weather "

"Charming hotel with nice breakfast. Staff were friendly and helpful. "

"1. Mismatch between marketing and operations Photos are usually taken under ideal conditions (fully stocked buffet, low occupancy, premium setup). In reality: Lower food turnover. More basic presentation. Limited staff during peak hours. 2. Breakfast: the main pain point What you describe is typical: Low protein options → mostly carbs (bread, pastries, cereals). Limited or no hot items. Slow replenishment. This is driven by the Ibis model: Breakfast included but cost-optimized. In Italy,...

"Facile e comodo "