2/10 - Tồi
Cecilia
Đi cùng gia đình, Khách đi công tác
17/06/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When we arrived we were greeted with a friendly front desk clerk who stated that we gone one of the last rooms available because they were fully booked. We then checked in to our room that looked clean, at first. It looked like someone was in the room before us. There was a dirty rag on the sink, the bathroom garbage was almost full and there was toilet paper floating in the toilet. I sympathized with the staff since it was mentioned to us that they were fully booked and just flushed the toilet. Later on we used the bathroom and the toilet flushed correctly once and then would bot flush. I went to the front and let the clerk know and she said she would get me a plunger. The plunger did not help and said she would write it down in a book and notify maintenance that cane in the next day at 8am.When it came time to use the sofa bed we had to go to the front desk to get a blanket and sheets for it. When we pulled open the sofa bed it was stained in different areas in different colors. Our daughter had to sleep the bed with us. No one from maintenance came to check. The next morning we went to go to the lobby to get “breakfast”. No one was at the front desk and another man was waiting for water for the coffee pot. Their “breakfast” was just strawberry cereal bars and oatmeal. No other drink options or fruit or anything at all. The manager was not in when we were there. I would rate it 0 out of 5 stars if I could
Cecilia
Lưu trú 2 đêm vào Tháng 6, 2025