Search Hotels in Downtown Santiago, Santiago

"Staff was very friendly and helpful. There is a great park to get a panoramic view of the city nearby and lots of restaurants in walking distance."

"This is the excellent location to explore Santiago. Walking distance to main city attractions including Plaza the Armas, National Museum of Bella Artes, San Francisco Church and Santa Lucia hill. The roof bar and restaurant is also great. "

"We got there at noon and waited in the bar area. We were assigned a room which was not ready at 3pm, check-in time. There was 3 of us renting rooms, 1 was ready early, 1 was ready before 3pm and was ready for a while but we werent infotmed it was ready. We were assigned a different room , not sure why we couldnt have gotten it earlier. The toilet squealed and the coffee area only had 2 ciffee pods, no tea, no cream, no sugar. I went back down and asked at 3:30 for it to be rectified. It wasnt. I went back diwn to the front desk before going to eat. I asked and they wanted to pawn me off on someone ekse. I said you talk to whoever and rectify it. When they did finally bring the supplies we were missing in the original setup, they tried to charge it to our room. We told them that was unacceptable and explained the situation and they grudgingly didnt charge us. We also had issues with the dining staff, instead of bringing us cold water, they brought us boiling hot water as drinking water. It took an hour to get 2 beers after the first bottle had chunks. I then asked for no spinach, seasoned vegetables from the menu instead, but no mushrooms. They bring me 3 ribs, tons of mashed potatoes, and all mushrooms for the vegetable. After the 3rd attempt to send it back, i received the seasoned vegetables but it was 1/2 mushrooms. The food manager comped my bill, but we were totally dissatisfied with the service."

"Clean, comfortable and quiet room"

"Excellent location "

"It was easy walking distance to the Cero San Cristobal Hill and also the Lastarria districts"

"The breakfast was good. Wi-fi connection was bad, I couldn’t use in our room, only use at breakfast place."

"The two floor suite has a big problem with the AC. The cleanliness also could improve, many areas in the apartment were full of dust."

"Everything was great. "