Heidelberg Haus Apart Hotel offers a convenient retreat near Plaza de Armas. Guests enjoy practical amenities like in-room WiFi and free self-parking. The attentive 24-hour front desk staff provides concierge services to help travelers make the most of their Cusco stay.
Located in Providencia, a neighbourhood in Santiago, Heidelberg Haus Apart Hotel is near a metro station. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Chilean National Zoo and Gabriela Mistral Cultural Center are also worth visiting. Visit our Santiago travel guide
Los Nogales 843, Providencia, Santiago, RM, 7510348
What's nearby
Costanera Center
13 min walk - 1.1 km
Sculpture Park
14 min walk - 1.2 km
Gran Torre Santiago
19 min walk - 1.6 km
Municipal Market of Providencia
15 min walk - 1.3 km
Clínica Indisa
4 min drive - 1.6 km
Getting around
Parque Almagro Station
7 min drive
Los Leones Station
12 min walk
Santiago (SCL-Arturo Merino Benitez)
30 min drive
Restaurants
Nice To Meat
3 min walk
Caramagnola Los Leones
2 min walk
Shell
4 min walk
Don Bono
3 min walk
Maple’s
6 min walk
About this property
Heidelberg Haus Apart Hotel
A microwave in a common area, concierge services and a 24-hour front desk are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a communal living room and a front desk safe. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and a dining area, and other amenities include free WiFi and a sitting area.
Heidelberg Haus Apart Hotel offers 20 accommodations with laptop-compatible safes and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.
This Santiago aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels and Netflix. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Daily breakfast to-go available 9:30 AM to 11:30 AM for a fee: USD 40 per person
Bedrooms
Bedroom
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
32-inch flat-screen TV with cable channels
Netflix
Streaming services
Laundry
Dryer
Work spaces
Desk
Comfort
Heating
Portable fan
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Iron/ironing board on request
Laptop-compatible safe
Luggage storage
Safe at front desk
Location highlights
In a business district
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
20 units
Soundproofing
Water dispenser
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: from approximately USD 40 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have any lifts
Parking height restrictions apply
Property is also known as
Heidelberg Haus Aparthotel
Heidelberg Haus Aparthotel Santiago
Heidelberg Haus Santiago
Heidelberg Haus Apart Hotel Santiago
Heidelberg Haus Apart Santiago
Heidelberg Haus Apart
Frequently asked questions
Is Heidelberg Haus Apart Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heidelberg Haus Apart Hotel?
Self-parking is free at this property.
What time is check-in at Heidelberg Haus Apart Hotel?
Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Heidelberg Haus Apart Hotel?
Checkout is at noon.
Where is Heidelberg Haus Apart Hotel located?
Located in Providencia, this aparthotel is within a 15-minute walk of Vivo Panorámico and Costanera Center. Drugstore and Sculpture Park are also within 1 mile (2 km). Los Leones Station is 12 minutes by foot and Pedro de Valdivia Station is 15 minutes.
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Reviews
Heidelberg Haus Apart Hotel Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.0
Location
8.8
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 32 out of 69 reviews
10 - Excellent
32
Rating 8 - Good. 24 out of 69 reviews
8 - Good
24
Rating 6 - Okay. 9 out of 69 reviews
6 - Okay
9
Rating 4 - Poor. 2 out of 69 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 69 reviews
2 - Terrible
2
Reviews
2/10 Terrible
David
9 Feb 2023
Liked: Communication
Disliked: Room comfort
2 very small rooms. The bathrooms is tiny. For 2 people is hard to get around. The place has been remodeled looks like a while ago. It’s all old and smells. There is no AC, no elevator. The place seems to be cleaned, but because it’s old it seems like dirty and musty. It is bay overpriced for what it is. After We stayed in the hotel for $50 and it was such a big difference, much bigger and nicer, cleaner, with the pleasant smell. I am honestly not sure why there is so many good reviews. We booked because of the reviews were good.
Das Appartement ist gut eingerichtet, das Bett bequem. Abends konnte man noch lange auf der Terrasse sitzen. Das Personal sehr freundlich und hilfsbereit.
Das Badezimmer ist sehr klein, bis das warme Wasser aus der Dusche kommt dauert es zu lange. Im Sommer fehlt eine Klimaanlage, bei über 30° und direkter Sonneneinstrahlung heizt sich das Appartement sehr auf. Aber es war trotzdem ein schöner Aufenthalt.
Rosmarie
Stayed 4 nights in Jan 2020
8/10 Good
Katie
13 Jan 2020
Liked: Cleanliness, staff & service, room comfort
Nice area
Relatively comfortable, black out blinds and fan helped to keep the room Cool as no air con. The wifi was okay, many different routers, certain ones would work in the bedroom but not in the sitting room so had to keep switching over. The staff were kind especially the lady at breakfast. The area was good, close to huge shopping mall with restaurants and about a 45 minute walk to the city centre or 10 minute walk to the metro.
Tolle Lage in einer schönen Wohngegend. Schnell an Metro und Stadt.
Leider sehr beengt, keine Möglichkeit zum aufhalten, weder im Haus noch in näherer umgebung.
Bad sehr klein.
Für einige Nächte aber wunderbar
El lugar lo encontré bueno, por su ubicación, tranquilidad necesaria para el momento país que vivimos.
Mis reparos son dos : 1.- No debe existir la "letra chica" hoy en día, pues de eso se está cansado...lo digo por el estacionamiento, pues uno de los criterios que usé para elegir lugar, fue precisamente, que tuviera estacionamiento y al llegar allá, resulta que no había capacidad. la persona que nos recibió, hizo mención de la letra chica 2.- En el momento de retirarnos, nos cobran el I.V.A., lo que me parece muy extraño, pues en ninguna parte de las muchas veces que nos hospedamos, nos cobran el i.v.a .por separado y al final de la estadía...
This is the review for our 3rd stay at Heidelberg Haus in November 2019. Our first time we were so impressed with the well appointed suites, the beautiful neighborhood of Providencia, and Luciano, the courteous and helpful hotel manager. We also remembered the great breakfast, fast and efficient laundry service for 5000 CLP per bag, and excellent WiFi! So we decided to stay here again. Luciano and the team were very helpful to us in storing some of our luggage we didn’t need on our travels through Chile. It felt like a home away from home. We went on to stay at this once again during our month in Chile. I can’t recommend Heidelberg Haus more highly.
Hotel is located in a quiet area of Providencia and is gated for security. (This is normal in Santiago.) We stayed at a time when there was much social unrest and the staff were very helpful in advising us of where to go and where and what to avoid. Most of the the other guests were couples like us. Atmosphere is relaxed. The apartments are comfortable. We had a one bedroom apartment with lounge, although oddly, to us at any rate, the tv was in the bedroom. Staff are happy and made us feel welcome. Breakfast is very good. Lots of fruit. Would recommend this hotel.
Super confortável. Preço ótimo. Confortável. atendentes atenciosos. localização perfeita. Da para caminhar ao shopping e restaurantes. Prefira quarto do lado contrário a uma escolinha infantil. Fora isso achei ótimo com cozinha e frigobar. Café da manhã razoável ao custo benefício.
Luciane
Stayed 1 night in Sep 2019
8/10 Good
Gustavo
4 Oct 2019
Liked: Cleanliness, staff & service
Small but friendly hotel. In the residense community, not too mmuch amenities around.
I liked it like a boutique hotel but it is linked to University Of Heidelberg in Germany and University is linked to this hotel. This hotel is built for the students and professors coming from Germany.
very quiet place situated in a very rich and quite neighborhood and very close to the highest building Costanera Center and it is only 7 minutes walk there. I enjoyed my walk to Costanera center. Breakfast is continental which is good. Rooms are two types very small and others are spacious. First they put me in 103 which was very very small then I asked them and they gave me 304 was a very spacious room. Very helping staff as they have no elevator helped me to bring my heavy suitcase down.
There is no elevator but the staff gladly helped with my bags up to the 4 th floor. No A/C. There is a nice crosswind. Check in very rapid and staff friendly. Good breakfast
Very nice place and super hospitable staff! Would stay here again!
Reema
Stayed 1 night in Oct 2018
6/10 Okay
Verified traveller
15 Aug 2018
OK
BOA LOCALIZACAO
CAFE DA MANHA OK
NAO POSSUI ELEVADOR
MAU CHEIRO NO QUARTO
CALEFACAO ESTAVA DESLIGADA
Verified traveller
Stayed 1 night in Aug 2018
6/10 Okay
Luiz Carlos
3 Aug 2018
Liked: Cleanliness
As fotos do site em nada condizem com o hotel. Parece outro lugar. Na verdade, tudo indica que não era hotel, mas sim um local para estudantes de uma universidade próxima. A área de café da manhã não parece com refeitório, mas sim uma garagem, inclusive com indicações de cuidado para não bater com a cabeça, de tão baixo que é o pé direito. Mas gostei da limpeza e da cordialidade dos empregados. Mas não indico o "hotel" para amigos.
Localização excelente com fácil acesso ao metrô, próximo ao Parque San Cristobal e ao shopping Sky Costanera.
Ótimo atendimento ( Javier , Angelica, Manuel, Luciano).
Apto confortável, cama macia, chuveiro quente, aquecedor, café da manhã satisfatório.
Demoramos exatos 16 minutos para conseguir entrar no local, tocamos diversas vezes o interfone, liguei para o hotel e só depois de muito tempo apareceu alguém. E a outra surpresa é que não tem elevador e ninguém se ofereceu para ajudar a carregar as malas. Eu não indico.