Sheraton Santiago Hotel and Convention Center

Property class: 4

Choose dates to view prices

Located close to Costanera Center, Sheraton Santiago Hotel and Convention Center provides a poolside bar, a free food/drink shopping service and a terrace. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is 3.465.278 ₫
3.465.278 ₫ total
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Classic Room, 1 King Bed, City View

A hotel room with a bed, a chair, a desk, a TV, and a large window with a city view at night.

Classic Room, 1 King Bed, City View

8.8 out of 10
Excellent
(67 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, and a TV.

Classic Room, 2 Single Beds, City View

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Pool View

A hotel room with a bed, a chair, a desk, a TV, and a large window with a city view at night.

Classic Room, 1 King Bed, Pool View

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Pool View

A hotel room with two beds, a desk, a chair, and a TV.

Classic Room, 2 Single Beds, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a cityscape through large windows.

Superior Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

A hotel room with a large window, a desk, two beds, and a seating area.

Superior Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a cityscape through large windows.

Superior Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Pool View

A hotel room with a large window, a desk, two beds, and a seating area.

Superior Room, 2 Single Beds, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors.

Club Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors.

Club Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed

A hotel room with a bed, a desk with a TV, a couch, and a large window offering a mountain view.

Club Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A hotel room with a sofa, armchair, dining table, and a television.

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

View from room

Club Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Terrace (Terrace)

A luxurious living room with a sofa, armchairs, a coffee table, and a chandelier.

Club Suite, 1 King Bed, Terrace (Terrace)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A luxurious living room with a city view, elegant furniture, and a chandelier.

Presidential Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Providencia neighbourhood, Sheraton Santiago Hotel and Convention Center is connected to the convention centre. Julio Martinez Pradanos National Stadium is a notable landmark, and travellers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Travelling with kids? Consider Chilean National Zoo and Gabriela Mistral Cultural Center. Spend some time exploring the area's activities, including skiing and golfing. Visit our Santiago travel guide
Map
Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742

What's nearby

  • A large white statue on a pedestal with people around it.
    Santiago Metropolitan Park
    3 min walk - 0.3 km
  • A cityscape with modern skyscrapers and mountains in the background.
    Lo Contador
    6 min walk - 0.5 km
  • A park with a red sculpture, yellow woven structures, and green grass.
    Sculpture Park
    7 min walk - 0.7 km
  • A cityscape with a prominent skyscraper and snow-covered mountains in the background.
    Costanera Center
    18 min walk - 1.6 km
  • Clínica Indisa
    6 min walk - 0.6 km

Getting around

  • Pedro de Valdivia Station
    14 min walk
  • Santiago Central Station
    20 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    22 min drive

Restaurants

  • Lobby Bar
    2 min walk
  • El Ancla Restaurant
    10 min walk
  • Bahia Providencia
    8 min walk
  • Meeting Cafe
    8 min walk
  • La Foresta Coffee
    10 min walk

About this property

Sheraton Santiago Hotel and Convention Center

  • Upscale family-friendly hotel connected to the convention centre
  • Costanera Center is located near Sheraton Santiago Hotel and Convention Center, which provides a poolside bar, a free food/drink shopping service and a terrace. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Limo/town car service, buffet breakfast (surcharge) and bike hire
    • An electric car charging station, coffee/tea in reception and a ballroom
    • 1 meeting room, concierge services and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 379 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
  • Extra amenities include:
    • Heating and ceiling fans
    • Select Comfort beds, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with baths or showers and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Recycling, daily housekeeping and desks

Awards and affiliations

  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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  • Air-conditioning
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2.820.028 ₫ total
22 Nov - 23 Nov
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Frequently asked questions

Does Sheraton Santiago Hotel and Convention Center have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Santiago Hotel and Convention Center?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Santiago Hotel and Convention Center on 6 Nov 2026 start from 3.465.278 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Santiago Hotel and Convention Center pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CLP 91000 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Sheraton Santiago Hotel and Convention Center?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Santiago Hotel and Convention Center?

Checkout is at noon.

Does Sheraton Santiago Hotel and Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CLP 35000 per vehicle applies.

Where is Sheraton Santiago Hotel and Convention Center located?

This family-friendly Santiago hotel is located in the mountains, within 1 mi (2 km) of Lo Contador and Costanera Center. Sculpture Park and Santiago Metropolitan Park are also within 10 minutes. Pedro de Valdivia Station is 14 minutes by foot and Manuel Montt Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Santiago Hotel and Convention Center Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 430 out of 760 reviews
Rating 8 - Good. 170 out of 760 reviews
Rating 6 - Okay. 92 out of 760 reviews
Rating 4 - Poor. 31 out of 760 reviews
Rating 2 - Terrible. 37 out of 760 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so comfortable and clean, the staff is amazing, the hotel is a great area
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant staff, safe area there.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and good restaurants.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a great visit and all the staff were accommodating and helpful!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very slow in the bar area for dinner but other than that, lovely room, a lot of amenities, nice staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice pool
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers a good value for a quiet place. The room is very clean and the facilities are great.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with great staff
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness
Great service at the Pool bar!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff ! Many food options and conveniently located near metro and mall.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Pool was amazing as was the bar and restaurant. Staff all went above and beyond in everything. Only (very minor) complaint - rooms need more charge ports.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good customer service. Breakfast buffet was exceptional!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic the stuff profesional duper clean beautiful facilities the restaurants are top we stay there highly recommended locations is premium view is fantastic stuff friendly and profesional 100% thank you very much
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff of the Sheraton were amazing, best we have seen in years and we travel avidly. Thank you to everyone.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Positive: Good, attentive staff. Nice pool area with plenty of different seating options. Excellent executive lunch option. Negative: breakfast was not tasty, lacked variety (same options over 4 night stay), cut fruit was not fresh.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a beautiful setting, it is more like a resort than a city-based hotel. Staff were all wonderful. We had a lively stay.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor speace.

The grounds are great at the hotel. Pools, lots of shade and comfortable.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great and they spoke English and Spanish. Great views and in a safe neighborhood.
Stayed 9 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
nice pool
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed by both the Sheraton and Santiago. The hotel was in a great location and service was first class and friendly!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Incredible staff in a beautiful place
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff very pleasant but room cleaning and supplies were sporadic. Front desk staff doesn't really go out of their way to help you. Pool is freezing. Santiago is beautiful and the hotel was in a nice location within walking distance to restaurants and bars.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Sheraton SCL

I came for a Congress atbthe hotel The room was big, very comfortable. The service was great. The hotel is near two great shopping centers, so that was nice as I did not have time to go to the city centers. Plenty of nice restaurants in a walking distance. I would love to gome back !!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel pre-cruise as it was the hotel used by the cruise line for guests. We found the people (front desk, wait staff and housekeeping) to be friendly and outgoing. The breakfast buffet had many choices and the Lobby Bar was convenient for grabbing a meal or a snack. Word of advice, the pizza is large enough for two. The room was clean, shampoo, conditioner and body wash is readily available along with a body cream
Stayed 2 nights in Jan 2026