Khách sạn Santiago Nonualco

"Overall, I like staying at this hotel the Rooms are clean, the staff is friendly, the breakfast is good."

"The hotel has a nice view of the lake. The food and and staff was great. The downside is even though the rooms are clean. The rooms themselves need to be sealed properly since there was a 3/4 inch cracks on the door frame from top to bottom that is an access point for insects. There were also openings on the bottom of the tub and shower which also allows bugs to come into the room. We had a couple of moth’s throughout our stay and a “huge spider” in our room come out by the tub one night....

"Uber can be iffy . But the hotel can help with drivers"

"The staff confirmed upon arrival they overbooked and didn’t have a room available for us. At the beginning didn’t give the impression they were ready to offer alternatives/solution until I mentioned that my reservation had been done close to 8 months in advance and paid for. They did end up taking us to a different lodging facility and they covered the cost."

"Necesita mucho mejorar en limpieza y condiciones del establecimiento, pero más que todo en la limpieza. Tuvimos inconveniente en la cena pero nos solventaron. Javier fue muy amable y atento en todo momento."

"Staff members and the property were nice"

"dirty"

"Staff was great. Breakfast excelent, food overall is good."

"The staff was really attentive to my husband and myself. The hotel was super clean and the food was amazing"

"This has been the worst experience I’ve ever had. I’ve been traveling for over 15 years, and this is the worst hotel I’ve ever stayed in. The rooms were full of mosquitoes—we had to use repellent just to be able to sleep that night—and to top it off, the AC wasn’t cooling. The rooms contained only a bed and two old armchairs; it was nothing like the photos shown on the website. I booked for a week, but I could only stand to stay for one night. I hope Expedia refunds what I paid—$1,400"

"Todo muy perfecto gente muy amable y muy buena locación"