6/10 - Được
Rylee, Hameln
Đi cùng bạn đồng hành
13/08/2025
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
We stayed 8 nights and wouldn’t return. The main front desk woman was extremely rude eye rolls and sighs over simple requests like extra toilet paper. The pool is tiny (6–10 people max) and closes after sunset, which was really disappointing. Breakfast was beautiful with excellent food and the sweetest server, but staff keep a printed list of guests’ names, mark who attends, and if you skip, they ask why the next day felt uncomfortably intrusive, especially when we were jet lagged.
We booked a cave suite but were initially given the smallest room. when we asked for the one we paid for, they seemed annoyed. The many stairs weren’t the issue the problem was how dangerously slippery they are, with no railings. Both of us slipped multiple times, and even staff did. It’s extremely dangerous.
The hotel is very small and intimate. Staff and even other guests asked why we skipped breakfast. Rooms don’t block sound well, so conversations can be overheard really easily. The views are stunning so it was nice to avoid sunset crowds.
Downsides: no robes, slippers, irons, uncomfortable beds, overly intimate atmosphere, slippery stairs, tiny pool, and unfriendly reception. AC worked well, and our poolside room was convenient, but for the price and rating, I expected more luxury and professionalism. My boyfriend and I wouldn’t stay here again unfortunately.
Rylee
Lưu trú 7 đêm vào Tháng 7, 2025
