Tìm Trang viên tại Santoy Hanover

"Checking in was a breeze but the procedure may have changed recently as they asked both my friend and I to check in and sign for the room even though it was in my name only. Earlier this year when we stayed there, I think only I was asked. No big deal and we were given a free upgrade anyway. I didn't ask why but I believe it was due to the fact that I've stayed there so many times over the past three decades. The room was spotless but on the second floor (Parakeet is the building's name), so you...

"This place is our second home. Everyone is very helpful. We love the waitress and the maids and gardeners are very friendly. They call you by name. Thanks Camille we love you! Till next time"

"This resort is amazing and I will definitely return. The room was clean, staff friendly and attentive, my view was the best I’ve ever had. Food was excellent A+++"

"Very big resort love the services that was provide and the bartender at the signature bar on the lady hamilton side, also the swim up bar pool bartenders was fantastic with their services"

"The hospitality was so wonderful. The staff makes you feel comfortable and at home. Very friendly and easy to talk to you. The bartender was very flavorful, made a lot nice drinks and kept the drinks coming and the vibe. The cook was so good, very flavorful, colorful and the presentation of each dish was good. The breakfast was a slap your mama. The room are cleaned and freshed with a lot of space. The location is not bad you have a shopping center close by. The hotel is self was beautiful a...

"By our room stunk like sewage, and the roof was leaking in our bathroom"

"Beautiful beach, great swim up pools and friendly staff. The property could use some updating and the food options were limited."

"This is a beautiful resort well thought out property with every room having an oceans view. They have all the main restaurants on the second floor altogether and the buffet on the first floor. The property is well kept up and clean."

"Rooms and property were dated. I could not get hot water in shower, changed rooms & still did not get hot water. Shower pressure weak in 2 rooms. I had 4 dinners while in Jamaica, the worst one and most expensive one was at Tree House. Some rooms have been renovated, need to inquire about that. Location on beach great, chairs provided at waterfront. Staff great. Supermarket is right across the street. Free parking very convenient. Pool water was nice & warm."

"The resort is pretty run down and needs some work. Our bathroom door was so unsightly and unfinished. Even just a coat of paint would have made it alittle better. The restaurant staff upstairs had no personality and not friendly at all. We chose not to eat there after the first two times. The pool was nice. The staff at front desk the first night we arrived was extremely friendly. Sadly the next couple times was a different person and not so friendly. Advertises two restaurants but...

"Rooms arw very spacious and clean. The housekeeping staff are super friendly and helpful. Everyone made me feel very welcome and safe. Thanks all, I highly recommend this place and will be returning."

"Place was beautiful, room was amazing. Got there at noon and check in time was 3 but we didn’t get our room till 4 which was disappointing. The staff was harassing us a lot on the first day to buy diamond club, spa treatment and excursions. Which was annoying, we couldn’t walk around in peace without being bothered."

"This location is easy to reach from Negril by West End taxi or by car. The property is spacious, peaceful, and quiet, with a breathtaking ocean view. There’s also a mini market and restaurant right across the road, which is very convenient. My room was very clean and comfortable, with excellent Wi-Fi, a great TV, amazing AC, and a refrigerator. I had a room right in front of the pool, although the pool was closed for cleaning during my stay. There was a small issue with my breakfast not...

"The house keeper was very friendly she clean my room and make sure everything was ok"