Khách sạn Sapphire

"This was the perfect hideaway! We will definitely be returning in the near future. Highest recommendations for a stay here!"

"We had a wonderful stay at this hotel and would definitely return. The property has been newly renovated with a modern, stylish design that made the entire resort feel fresh and welcoming. Our room was exceptionally spacious and comfortably accommodated our family of four. The check-in process was quick and easy. We also really enjoyed the amenities, especially the hot tub and spa, which made our stay even more relaxing after days of hiking. The staff was friendly, attentive, and always willing...

"The staff and service was great. It felt like home away from home. The only concern was cell service which makes it difficult to contact family members back home. Thank you so much!"

"Very poorly maintained"

"The Customer Service was great. Pam was nice, friendly, and professional. It was easy to park and everything was clean and neat. I would definitely stay again."

"Room was very clean. Breakfast was lacking options. The staff was very friendly and helpful. Overall we enjoyed our stay and would stay here again."

"Clean room, Breakfast was simple but adequate."

"Nice little place with a river flowing beside. Lovely staff. Our 1 night stay was pleasant."

"The lighting in the room was kinda dim. I guess using brighter light bulbs"

"The bed was like sleeping on a marshmallow. Perfect after being in the mountains all day."

"The Balsam Mountain Inn was a most wonderful place to stay!! EVERY single staff member could not have been more helpful!! To sit on the porch and relax and look at the view was an experience all it's own....sooooo relaxing!! Coffee was a local brand and tasted amazing, along with the pastries. The room was clean, bed was comfortable and the long, hot shower was refreshing. The Inn was close to restaurants downtown and just a shirt trip! You will not be disappointed! Please support this...

"Breakfast food did not appear freshly cooked, minimal selections, mostly carbs and minimal protein. Problem with the tub draining while showering with water as high as ankle deep during the showers. Notified staff who stated we need to go through Expedia to get any compensation. "

"Quaint old motel with a very nice owner"

"All was perfect"

"The Franklin Terrace was a great option for our stay in Franklin. The location to downtown is perfect and the owner/staff were incredibly helpful and welcoming. Would definitely come back and stay there again next time we are in town."

"Good for the price"

"Taking a shower there was excellent the water pressure was strong and felt good. Bathroom a little small but overall I enjoyed my stay there. I book this place again and stay there "

"It took long to get hot water in the room."

"Really cool 60's vibe. Rock band pictures, peace signs everywhere. It really oozed peace and love throughout. We grew up in the 60's so it really took us back in time. Our room was very clean and comfortable. Location is very close to downtown. Great!"